Summary
Overview
Work History
Education
Skills
Timeline
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Juana Jackson

Lubbock,TX

Summary

Dynamic professional with extensive experience in customer service and quality control at Sprouts Farmers Market. Proven ability to mentor teams and enhance productivity through effective training. Skilled in inventory management and time management, ensuring operational efficiency while delivering compassionate care in medical settings. Committed to fostering positive experiences and resolving concerns with empathy.

Overview

2023
2023
years of professional experience

Work History

Head Cashier

Sprouts Farmers Market Inc, Grocery
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Loader

UPS
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Checked accuracy of product packaging and labeling, rectifying any issues.

Quality Technican

Electrolux
03.2018 - 11.2022
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Certified Medical Assistant

Dickson Free Clinic
05.2017 - 02.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.

Certified Medical Assistant

Madison County Health Clinic
02.2015 - 05.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Education

Diploma -

Brownfield High School
Brownfield, TX

Associate Of Applied Science - Medical Assistance

Harrison College
Anderson, IN
03.2015

Skills

  • Quality control
  • Data analysis
  • Inventory management
  • Customer service
  • Time management
  • Employee training
  • Team building

Timeline

Quality Technican

Electrolux
03.2018 - 11.2022

Certified Medical Assistant

Dickson Free Clinic
05.2017 - 02.2018

Certified Medical Assistant

Madison County Health Clinic
02.2015 - 05.2017

Head Cashier

Sprouts Farmers Market Inc, Grocery

Loader

UPS

Diploma -

Brownfield High School

Associate Of Applied Science - Medical Assistance

Harrison College

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Juana Jackson