Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juana Jimenez

Corona,CA

Summary

Dynamic Store Manager with a proven track record at David’s Bridal, excelling in customer service and team leadership. Enhanced revenue growth through strategic sales initiatives and effective training programs. Recognized for fostering a positive work environment and delivering exceptional customer experiences, driving satisfaction and loyalty.

Overview

19
19
years of professional experience

Work History

Store Manager

David’s Bridal
Riverside, CA
02.2021 - Current

Oversaw staff management and development to enhance team performance.

Assisted with training sessions to improve team skills. Supported new employees in understanding company procedures. Contributed to the development of training materials for staff.

Executed sales strategies to drive revenue growth and expand market presence.

Facilitated customer satisfaction through effective communication and problem-solving strategies.

Assisted customers with inquiries and resolved issues promptly. Supported team members in delivering quality service to clients. Facilitated positive customer interactions through effective communication.

Store Manager

Justice Tween Brands
Riverside, CA
06.2007 - 12.2020
  • Implemented visual merchandising standards to enhance customer experience and drive store traffic.
  • Developed staff schedules to optimize coverage during peak shopping hours and improve service quality.
  • Fostered a positive work environment, promoting teamwork and enhancing employee engagement initiatives.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Cosmology

Riverside City College
Riverside, CA

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching

Timeline

Store Manager

David’s Bridal
02.2021 - Current

Store Manager

Justice Tween Brands
06.2007 - 12.2020

Cosmology

Riverside City College