Juana Lopez
Lehigh Acres,FL
Summary
Proactive and detail-oriented professional with a strong background in office administration and customer service, honed at Lopez Plumbing of Florida LLC. Excelled in managing sensitive data and streamlining communication processes, significantly enhancing operational efficiency. Skilled in organization and verbal communication, adept at fostering positive client relationships and promoting a professional company image. Offering well-honed organizational abilities and willingness to learn and develop in professional setting. Delivers understanding of key administrative functions and ability to quickly master office software and procedures. Ready to use and develop communication and multitasking skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Secretary
Lopez Plumbing of Florida LLC
01.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Education
Jersey College
Teterboro, NJ08-2026
High School Diploma -
Gateway High School
Fort Myers Fl08-2024
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Spanish
Timeline
Secretary
Lopez Plumbing of Florida LLC
01.2023 - Current
Jersey College
High School Diploma -
Gateway High School
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