Juana Martinez
Garland,TX
Summary
I possess extensive experience in database management and prioritization, which has notably improved billing accuracy and efficiency at both Optum and Acute Medical Equipment Company. Utilizing my expertise in billing and coding, I excel in multitasking while ensuring the confidentiality and timely processing of sensitive documents, consistently surpassing compliance targets. As a professional office clerk, I bring several years of experience in administrative support and customer service, complemented by strong planning, problem-solving, and communication skills.
Overview
22
22
years of professional experience
Work History
SR Acct Receivable Clerk
Optum
11.2013 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Followed up on pending claims that third-party insurers have not paid within specified timeframes
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
- Worked with EPIC, ECW, and MMIS systems.
Medical Billing Clerk
Acute Medical Equipment Company
07.2002 - 05.2023
- Updated patient financial information to guarantee accuracy.
- Collected payments and applied them to patient accounts.
- Posted payments and collections on a regular basis.
- ICD 9, HCPCS
- Conducted regular audits of patient accounts, identifying inaccuracies or discrepancies that required correction or adjustment.
- Handled sensitive patient information with utmost discretion, maintaining strict confidentiality in accordance with HIPAA regulations.
Education
High School Diploma -
South Garland High School
Garland05-1999
Skills
- Database entry
- Administrative tasks
- Prioritization
- Database Management
- Schedule and calendar management
- Billing and coding
- Time Management
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SR Acct Receivable Clerk
Optum
11.2013 - Current
Medical Billing Clerk
Acute Medical Equipment Company
07.2002 - 05.2023
High School Diploma -
South Garland High School