Juana Martinez Antonio
Tustin,CALIFORNIA
Summary
Dynamic and detail-oriented Bookkeeper with proven expertise in general ledger management and accounting at El Súper. Adept at utilizing bookkeeping software to enhance financial accuracy while fostering strong customer relations. Recognized for streamlining processes, resulting in improved efficiency and accuracy in financial reporting.
Overview
18
18
years of professional experience
Work History
Bookkeeper
El Súper
12891 Years Harbor Blvd Garden Grove CA 92840
08.2021 - 10.2025
Front End Supervisor
Northgate Gonzlez Markets
Santa Ana, CA
09.2007 - 07.2021
- Supervised daily operations to ensure efficient store functionality and enhanced customer satisfaction.
- Collaborated with department managers to develop promotional displays and improve sales performance.
- Resolved customer inquiries effectively, enhancing overall shopping experience and loyalty.
- Ensured compliance with health and safety regulations within the store environment.
- Led team meetings to communicate goals, share feedback, and foster a positive work culture.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maximized sales opportunities by promoting in-store offers, credit card applications, and loyalty programs at the point of purchase.
Education
High School Diploma -
Cecyte
MexicoSkills
Bookkeeping
Bookkeeping software
General ledger management
Accounting
Customer relations
Customer service
Cash register operation
Complaint resolution
Cash counting
Cash handling
Cash handling accuracy
Employee motivation
Timeline
Bookkeeper
El Súper
08.2021 - 10.2025
Front End Supervisor
Northgate Gonzlez Markets
09.2007 - 07.2021
High School Diploma -
Cecyte