Juana Ines Osorio
houston,TX
Summary
Skilled Box Maker with relevant experience in manufacturing and assembling boxes of varying types and sizes. Strengths include knowledge of different materials, keen understanding of quality control standards, and ability to work efficiently in fast-paced environments. Previous roles have helped enhance production efficiency through streamlined processes and improved product quality. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Repacker
Buckhead Meat & Seafood of Houston
Houston, TX
05.2022 - Current
- Maintained a safe working environment by adhering to safety procedures and guidelines.
- Operated various types of hand tools such as knives, scissors, box cutters and tape guns.
- Assembled boxes, cartons or crates for repacked items using appropriate packaging materials.
- Accomplished production goals by working with speed and accuracy.
- Kept work areas clean at all times by disposing waste materials appropriately.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Obtained, moved and sorted products and materials.
General Manager
Burger King
Houston, TX
06.2019 - 05.2022
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Supervised employees through planning, assignments, and direction.
Cashier
HAZA Foods, LLC
Houston, TX
07.2018 - 07.2019
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
La Nacional Corp.
Houston, TX
02.2018 - 06.2018
- Interpret and communicate work procedures and company policies to staff
- compute figures such as balances, totals, or commissions, handle money, customer service, handle money transfers, money orders, etc.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Collected payments and provided accurate change.
Education
High School Diploma -
Manuel C. Tello
Mexico08-2013
Skills
- Communication skills
- Safety procedures
- Product packaging
- Box assembly
- Attention to detail
- Electric pallet jack operation
- Machine operation
- Basic Forklift operation
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Repacker
Buckhead Meat & Seafood of Houston
05.2022 - Current
General Manager
Burger King
06.2019 - 05.2022
Cashier
HAZA Foods, LLC
07.2018 - 07.2019
Cashier
La Nacional Corp.
02.2018 - 06.2018
High School Diploma -
Manuel C. Tello