Juana Stephany Soto
Boston,MA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Manager with table bussing during busy times.
Overview
9
9
years of professional experience
Work History
Host, Waitres, Busser, Runner
Vejigantes Restaurant
12.2015 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Lic. Francisco Gregorio Billini
Dominican Republic07.2006
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Attention to Detail
- Problem solving
Languages
Spanish
Native or Bilingual
English
Intermediate (B1)
Timeline
Host, Waitres, Busser, Runner
Vejigantes Restaurant
12.2015 - Current
High School Diploma -
Lic. Francisco Gregorio Billini