Juana Y. Torres MSN, RN

Triage via phone, provide excellent customer service.

Mega Covid Vaccination Clinic RN Lead. Daily Operational schedules for all staff, Onboarding all nurses according Nurse Practice Act and KP policy and procedures, work in labor management partnership and provide excellent patient care.

• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided basic educational services to parents and guardians on topics such as child growth and development and special needs.

• Provided basic educational services to parents and guardians on topics such as child growth and development and special needs.
• Educated family members and caregivers on patient care instructions.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

• Conducted in person triage to patient, family and significant others using nursing judgment according to protocol.
• Executed nursing interventions by collaborating with interprofessional team to incorporate standards of care, practice and patient outcomes.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Monitored patient reactions after administering medications and IV therapies.
• Educated family members and caregivers on patient care instructions.

• Prepped operating rooms to comply with environmental asepsis standards.
• Provided direct support to surgical team during procedures.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Provided direct patient care, stabilized patients, and determined next course of action.

• Back Office Support for Family Practice Department
• Assist physicians and registered nurses with incoming calls and emails.
• Responded to patient requests with appropriate clinical and personal assistance.

• Medical Surgical Unit / Telemetry Unit
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Assisted with admissions, appointments, transfers, and discharges.
• Responded to patient requests with appropriate clinical and personal assistance.