Juan C. Acevedo
1405 W Tichenor Ln La Feria ,TX
Summary
Dynamic leader with expertise in training and mentoring. Proven track record in implementing sales strategies and visual merchandising, driving revenue growth. Skilled in fostering teamwork and collaboration, enhancing productivity and customer satisfaction. Adept at leveraging market analysis to boost sales performance and exceed business expectations.
Overview
11
11
years of professional experience
Work History
Store Sales Representative
Sherwin-Williams
McAllen, TX
06.2023 - Current
- Efficiently leading team in sales, training, operations, relationships, and merchandising excellence while helping entire team improve by setting high standards
- Efficient while conducting training sessions to improve knowledge of products and sales strategies.
- Efficient while conducting product demonstrations for customers and partners to showcase features and benefits of items in the store.
- Efiiciently coordinating special orders for customers, ensuring their needs are met promptly and accurately delivered.
- Facilitate staff meetings with management, focus on improving overall sales performance, sharing best practices and brainstorming innovative strategies to increase revenue.
- Meet or exceed sales performance by conducting job site visits and in store sales actions by up selling and executing cross-selling techniques.
- Boost overall sales performance through strategic planning of high-impact promotional events within the store's target market area.
- Gather valuable feedback from customers, sharing insights with management to drive continuous improvement initiatives.
Department Supervisor
Lowe's
Harlingen, TX
03.2022 - 07.2023
- Led team meetings focused on operational improvements and employee engagement initiatives.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service, and trained my team to do so as well.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets, holding team accountable
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
Sales Specialist
Lowe's
Harlingen, TX
02.2022 - 02.2022
- Demonstrated product features and benefits, boosting customer engagement and satisfaction.
- Conducted product knowledge training sessions for new staff members, improving team performance.
- Built strong client relationships through consistent communication and effective problemsolving.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Service Manager
Lowe's
Harlingen, TX
06.2017 - 07.2018
- Trained and mentored team members to enhance performance and productivity, implementing accountability
- Monitored sales trends, adjusting staffing and merchandising strategies accordingly.
- Resolved customer complaints efficiently, fostering loyalty and repeat business.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued loyalty.
- Hired, trained and supervised team of service staff members to meet and exceed business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Executed regular performance evaluations for staff members, delivering constructive feedback and fostering professional growth.
Department Manager
Lowe's
Harlingen, TX
09.2015 - 06.2017
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols, keeping standards with accountability
- Trained and mentored staff on best practices for customer service and inventory management.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Collaborated with cross-functional teams to execute promotional strategies and improve sales performance.
Education
Digital Media Design
Texas State Technical College
Harlingen, TXHigh School Diploma -
La Feria High School
La Feria, TXSkills
- Training and mentoring
- Sales strategy implementation
- Visual merchandising
- Sales expertise & upselling strategies
- Revenue growth & market analysis
- Productivity maximization
- Teamwork and collaboration
- Sales team leadership
Timeline
Store Sales Representative
Sherwin-Williams
06.2023 - Current
Department Supervisor
Lowe's
03.2022 - 07.2023
Sales Specialist
Lowe's
02.2022 - 02.2022
Service Manager
Lowe's
06.2017 - 07.2018
Department Manager
Lowe's
09.2015 - 06.2017
Digital Media Design
Texas State Technical College
High School Diploma -
La Feria High School