JUAN C IBARRA MUNGUIA
UC Davis Police Department
Sacramento,USA
2
Languages
1
Certification
5
years of professional experience
Experienced security professional specializing in safety management for personnel and assets. Skilled in addressing complex safety issues under pressure and maintaining effective communication during emergencies. Focused on improving operational efficiency and customer satisfaction through swift issue resolution and team collaboration. Strong problem-solving, communication, and multitasking abilities drive exceptional service delivery.
Work History
Protective Service Specialist
2 Years- Protective Service Specialists operate three main goals: to prevent crime, improve safety, and to provide excellent customer service.
- Executed security patrols on foot and by vehicle to ensure access control at California National Primate Research Center and other UC Davis campus locations, enhancing overall safety.
- Monitored CCTV equipment, reported malfunctions, identified security deficiencies and suspicious activity, assisted with traffic control, and managed crowds during large events to maintain safety and security on UC Davis campus.
GSOC Operator
8 Months- Acknowledged DFO, DHO, COMM FAILS, and alarms on C-Cure9000, ensuring timely response to security incidents.
- Monitored company assets and employees worldwide, sending alerts based on incident severity to enhance safety communication.
- Radio Communication: Receive and respond to radio communication using 10 Codes.
- Everbridge Notifications: Monitor company's assets/employees worldwide, send alerts depending on the severity of the incident.
- Created detailed reports of daily irregularities, documenting property damage and unauthorized individuals to support security operations.
- Responded to emails to ensure proper communication and organization.: Be able to identify emails and reply and categorize accordingly depending on senders request.
GSOC Operator
1 Year 4 Months- Access control: Monitored employee and visitor entrances and departures, safeguarding against theft and enhancing premises security.
- Intrusion prevention: Verified the security of windows, gates, and doors to prevent intrusions.
- Emergency response: Responded swiftly to various emergency situations, such as fires and medical emergencies.
- Incident reporting: Documented daily irregularities, including property damage and unauthorized individuals, to inform security strategies.
- Submitted issue-related tickets to facilities and employees for prompt resolution.: Submit any issue related tickets to facilities and employees.
Education
High School Diploma
Skills
CCure-9000 (Alarm monitoring)
S2 (Alarm monitoring)
Honeywell/Lennel (Alarm Monitoring)
Milestone (CCTV)
Milestone (CCTV)
Flir (CCTV)
Incident management
Exacqvision (CCTV)
Smart PPT (Computer dispatch module)
Emergency Training
Online education platform
Incident Documentation
Certification
- ITAR Certified, Allied Universal, 2020
- BSIS Guard Card, #G6425231, 03/31/27
- CPR First Aid, 01ESLFA, 2026-02-09
Languages
English: Native / Bilingual
Spanish: Native / Bilingual
Timeline
Protective Service Specialist
UC Davis Police Department
08.2024 - CurrentRead More
GSOC Operator
Allied Universal
12.2023 - 08.2024Read More
GSOC Operator
Security Industry Specialists
06.2021 - 10.2022Read More
Abraham Lincoln Highschool
High School Diploma
Read More