JUAN IBARRA
Sacramento,CA
Summary
Dedicated security professional with expertise in managing safety and security for personnel and assets. Skilled in identifying and resolving complex safety issues, maintaining composure in high-pressure situations, and effectively communicating during emergencies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Protective Service Specialist
UC Davis Police Department
Davis, California
08.2024 - Current
- ProtectiveService Specialists operate three main goals: to prevent crime,improve safety, and to provide excellent customer service.
- Conducted security patrols on foot and by vehicle, ensuring access control at California National Primate Research Center and other UC Davis campus locations.
- Monitored CCTV equipment and reported malfunctions, identified security deficiencies and suspicious activity, assisted with traffic control, managed crowds, and performed general security duties for large events and activities on UC Davis campus.
GSOC Operator
Allied Universal
San Jose, California
12.2023 - 08.2024
- C-CURE Alarm acknowledgment: Be able to identify and acknowledge any DFO, DHO, COMM FAILS, alarms on C-Cure9000.
- Everbridge Notifications: Monitor company's assets/employees worldwide, send alerts depending on the severity of the incident.
- Phone calls: Receive and respond to emergency and non-emergency calls from client employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems.
- Radio Communication: Receive and respond to radio communication using 10 Codes.
- Incident report: Create detailed reports of daily irregularities, documenting property damage, and unauthorized individuals presence.
- E-mail's Response: Be able to identify emails and reply and categorize accordingly depending on senders request.
GSOC Operator
Security Industry Specialists
Sunnyvale, USA
06.2021 - 10.2022
- Access control: Authorized and monitored employee and visitor entrances and departures to safeguard against theft and maintain premises security.
- Intrusion prevention: Verified the security of windows, gates, and doors to prevent intrusions.
- Emergency response: Responded swiftly to various emergency situations, such as fires and medical emergencies.
- Incident reporting: Created detailed reports of daily irregularities, documenting property damage, and unauthorized individuals' presence.
- Ticket Portal: Submit any issue related tickets to facilities and employees.
Education
High School Diploma -
Abraham Lincoln Highschool
San Jose, CA06-2017
Skills
- CCure-9000
- S2
- Honeywell/Lennel
- Milestone
- Flir
- Exacqtvision
- Everbridge
- Smart PPT
- Travel Tracker
- Microsoft Teams
- Google Classroom
- MS Outlook
- MS Excel
- MS Forms
Certification
• ITAR Certified, Allied Universal, 2020
• BSIS Guard Card, #G6425231, 03/31/27
• CPR First Aid, 01ESLFA, 02/09/26
• BSIS Guard Card, #G6425231, 03/31/27
• CPR First Aid, 01ESLFA, 02/09/26
Proficient Computer Programs
- CCure-9000 (Alarm monitoring)
- S2 (Alarm monitoring)
- Honeywell/Lennel (Alarm Monitoring)
- Milestone (CCTV)
- Flir (CCTV)
- Exacqtvision (CCTV)
- Everbridge (Notification Module)
- Smart PPT (Computer dispatch module)
- Travel Tracker
- Microsoft Teams
- Google Classroom
- MS Outlook
- MS Excel
- MS Forms
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Protective Service Specialist
UC Davis Police Department
08.2024 - Current
GSOC Operator
Allied Universal
12.2023 - 08.2024
GSOC Operator
Security Industry Specialists
06.2021 - 10.2022
High School Diploma -
Abraham Lincoln Highschool