Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan C. Quintana

Mesa,AZ

Summary

Responsible individual who is in search for positions of growth and efficiency. Proficient in team development to improve and succeed in client and quality care. Passionate and motivated, with a drive for excellence. 10 Years of customer service background and management positions. 5 Years of both field and back of house experience in construction industry. Trained to lead and support others in any way possible to ensure the quality of any and all business needs. Works well with City Inspectors and Fire Marshall's within Maricopa County, Arizona. Bi-lingual in both English/Spanish and very level headed who maximizes production. Coachable and approachable who is willing to support the development of success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Project Estimator

AFC AZ CONTRACTING
Mesa, AZ
01.2020 - Current
  • Prepared material orders to complete projects on time and within budget.
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
  • Analyzed designs and performed accurate cost analysis within drawing guidelines and information provided.
  • Analyzed city drawings to prepare estimates for Paving, Grading, and Underground Wet Utility work.
  • Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
  • Conducted site visits and provided recommendations and informed advice regarding site viability.
  • Created budgets of approximately 300+ projects in 2021.
  • Delivered comprehensive bid proposals for 300+ projects and gained client approval on costs.

Foreman

AFC AZ CONTRACTING
05.2018 - 01.2020
  • Report daily paperwork (timesheets, R.F.I. , as build’s, etc.)
  • Communicate and work with Superintendents to ensure safety and efficient work is done right
  • Attend and run informational meetings
  • Heavy equipment trained (backhoe, excavator, loader, mini, water truck, etc.)
  • Capable of reading and following City & County M.A.G. specs and details according to city and Maricopa county standards
  • Work with city inspectors (scheduling, M.A.G specifics for City & County)
  • Pre-Cons
  • Constant communication via email and phone calls
  • Able of reading plans/drawings
  • Run other foreman crews
  • Support peers, supervisors, and level entry personnel
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Established clear priorities and production quality standards.

Bilingual Customer Service Representative, Account Manager

05.2017 - 01.2018
  • Ran Credit Checks for clients
  • Revised call quality
  • Coached and developed peers as well as new trainees
  • Spoke with clients over the phone to ensure customer needs were met
  • Worked/trained side by side with HR

Market Training Manager

Taco Bell/Desert de Oro Foods
06.2006 - 01.2016
  • Hire, Train, and Develop any training and management personnel
  • Supporting supervisor with multiple restaurant units in need
  • Meeting brand standards by continuous coaching and monitoring
  • Submits all payroll information
  • I9’s as well as E-Verify (Hiring process)
  • Assigns new training online courses and providing materials
  • Managing food and labor cos
  • Follow up to ensure tasks are being done correctly
  • Successfully attaining hospitality, accuracy, quality of guest experience 2
  • Managing profit and loss
  • Maintaining great quality service of food and customer care
  • Encouragement of a positive work environment for all staff
  • Maintaining health code standard to Maricopa County
  • Maintain attendance and punctuality
  • Having one on one’s
  • Termination of employment (only if necessary)
  • Performance Reviews/Promotions/Raises
  • HR oriented to prevent any losses

Education

Some College (No Degree) -

Mesa Community College
Mesa, AZ

High School Diploma -

Westwood High School
MESA, AZ
05.2009

Skills

  • Actively learning new and exciting ways to encourage others
  • Writing, typing, verbal communication, etc multiple ways to communicate
  • Critical Thinking in fast pace environments
  • Manages time wisely to get job done
  • Outstanding listening with great coaching
  • Team Building and coaching capabilities
  • Great customer service to providing great quality care for customers
  • Bi-lingual
  • Ability to following any policies and procedures
  • Microsoft Excel, Work, Outlook, & Power Point
  • Project Safety
  • Project Estimation Software (EarthWorks)
  • Site Visits
  • Subcontractor Relations
  • Operator of Backhoe, Loader, & Excavator
  • Site Surveys

Languages

Spanish
Native or Bilingual

Timeline

Project Estimator

AFC AZ CONTRACTING
01.2020 - Current

Foreman

AFC AZ CONTRACTING
05.2018 - 01.2020

Bilingual Customer Service Representative, Account Manager

05.2017 - 01.2018

Market Training Manager

Taco Bell/Desert de Oro Foods
06.2006 - 01.2016

Some College (No Degree) -

Mesa Community College

High School Diploma -

Westwood High School

Similar Profiles

CREATE PROFILE
Juan C. Quintana