Juancarlos Barrera
San Jose,CA
Summary
Successful sales professional with 1.5 years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within company targets. Maximize bottom-line performance through P&L, merchandising, staff management, loss control and inventory management initiatives. High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Difficult challenges must be taken head on. Very known for my work ethic during busy times and the ability to keep the work flowing. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Longs Drugs
San Jose, CA
03.2023 - 01.2025
Chefs Assistant/Server Assistant
Redwood Villa Retirement Residence
San Jose, CA
01.2022 - 09.2022
- Directed and coordinated production activities, encouraging employees to meet specifications
- Fostered a team-oriented environment to increase morale and productivity
- Identified opportunities for process improvements through data analysis
- Trained new employees on company policies, operational procedures, and customer service standards
- Developed strategies for improving operational efficiency and customer service levels
- Educated customers about offerings, promotions and pricing to boost sales
- Recommended opportunities for growth and advancement to motivate employees
- Going an extra mile to make sure the team is the number 1 priority before yourself
- Collaborated with management to set performance goals and evaluate progress
- Resolved customer complaints promptly to maintain a high level of satisfaction
- Served as a role model for other employees by demonstrating professional behavior at all times
- Identified needs of customers promptly and efficiently
- Working side by side with the chef, serving orders, and making every special request possible
- Prepping the menu prior to dinner time and helping the chef ensure everything goes smoothly
- Helping out any part of the kitchen during cleanup
- Dishes, tables, cleaning dining room, things prepped for the next day
- Assisted with customer requests and answered questions to improve satisfaction
- Took reservations and to-go orders to streamline process for both customer and restaurant
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Stocked service areas with supplies during slow periods
- Assisted in setting up tables and chairs for events
- Communicated effectively with kitchen staff regarding customer orders and special requests
Education
HVAC Universal Certification - Heating And Cooling
Silicon Valley Career Technical Education
San Jose, CA12-2024
High School Diploma -
Dcp El Primero
1402 Monterey Rd06-2023
Some College (No Degree) - Business Management
San Jose State University
San Jose, CASkills
- Executive team leadership
- Unload delivery trucks, organize, put in shelf
- Very strong work ethic
- Ability to set goals no matter the circumstances
- Taking accountability, realize reality, taking the first step to a solution
- Policy enforcement
- Inventory report generation
- Client/relations, taking that extra step to care about clients
- Market Analysis
- Budgeting and finance
- Project management
- Team liaison
- Strong verbal communication
- Shift reporting
- Inventory management
- Operations management
- Employee training
- Cash handling
- Cash handling expertise
- Staff development
- Development in overall improvement to execute
References
References available upon request.
Accomplishments
- %90 scan rate awards throughout my time working at CVS, meaning 90% of people I helped at registers had a membership plan with us or I was able to help them sign up.
Certification
- HVAC Heating and Cooling
Timeline
Shift Supervisor
Longs Drugs
03.2023 - 01.2025
Chefs Assistant/Server Assistant
Redwood Villa Retirement Residence
01.2022 - 09.2022
HVAC Universal Certification - Heating And Cooling
Silicon Valley Career Technical Education
High School Diploma -
Dcp El Primero
Some College (No Degree) - Business Management
San Jose State University