Juan Carlos Blanco
Fort Worth,TX
Summary
Seeking a role as a lead officer in Cook Children's Medical Center.
To be a dedicated supervisor with strong leadership. Confidence and dedication. Detail-oriented Security Officer offering 10 plus years performing security services. That allows me to connect with my team more effectively and increase our productivity. Dedicated professional committed to safety and security of family and employees. Comfortable standing for long periods of time and interacting with public.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Cook Children's Medical Center
03.2016 - Current
- Developed strong relationships with staff members to enhance trust between the security team and hospital staff.
- Investigate all Incidents. Prepare and complete detailed incident reports.
- Assist with Emergency Response for all medical calls.
- Conduct class training to medical staff, and nurses shadow.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, preforming building inspection, guarding entry points, patrolling garages, and verifying visitor/employees.
- Identify, report, confront, and/or apprehend persons/suspects in cases of unauthorized entry into buildings, grounds, and work areas, malicious mischief, or other violations.
- Issue parking violations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Respond to alarms, investigate disturbances, and assist motorists.
- Accompany special guest in and out of the facility and personnel and provide security.
- Assist in the control room, dispatching officers on call and answering all in coming phone calls.
- Secure all doors, windows, and exits, depending on shift
- Escort staff with money
- Respond to any emergencies.
- Protect Cook Children's property and enforce policies/laws.
- Investigate people for suspicious activity or possessions.
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities.
- Provide assistance to people in need.
- Conducted background checks on prospective contractors as part of the organization''s commitment to maintaining a secure workforce environment.
- Enhanced security measures by staying up-to-date on attending training sessions, and obtaining relevant certifications.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Provided excellent customer service while addressing visitor inquiries or concerns related to safety or procedures.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Quality Control Manager
Cypress Security
12.2012 - 07.2015
- Perform regular site visits to ensure that Policies and Procedures, Post Orders, Uniform, Site Safety, Standards are being met at each site inspected. Document findings and take corrective actions.
- May be required to fill in as relief in the event a post is not filled.
- Be able to perform all security officer related duties and be knowledgeable of all site Post Orders.
- Conduct On the Job Training (OJT).
- Monitor all Security Officers and evaluate job performance including taking disciplinary action if necessary.
- Promote and maintain positive field officer morale.
- Investigate all Incidents. Prepare and complete detailed incident reports.
- Evaluate security officers for promptness, proper uniform standards, attitude, and evaluate the officers understanding of site-specific requirements.
- Collect and deliver all necessary documents from/to sites.
- Maintain and update all reports in computer data base including Daily Activities Reports and Vehicle Maintenance Reports.
- Communicate all call-offs according to set procedures.
- Assist with Emergency Response for all applicable sites.
- Resolve any on-site conflicts and communicate results to Client Manager(s)
Education
Some Credits - Criminalistics And Criminal Science
College of San Mateo
San Mateo, CADiploma - General Education
Menlo Atherton High School
California, United States05.2006
Skills
- Integrity
- Detail-oriented
- Communication Skills
- Observation and Awareness
- Critical Thinking
- Conflict Resolution
- Customer Service/People Skills
- Professionalism and Ethics
- Legal Knowledge
- Field Training Officer (FTO)
- Bilingual
- Unwavering Commitment
Accomplishments
- Reducing inefficiencies.
- Exceeding expectations.
- Gain knowledge in state law.
Certification
- IAHSS
- CPR
- CPI
- BLS
- Pepper Spray
Timeline
Security Officer
Cook Children's Medical Center
03.2016 - Current
Quality Control Manager
Cypress Security
12.2012 - 07.2015
Some Credits - Criminalistics And Criminal Science
College of San Mateo
Diploma - General Education
Menlo Atherton High School
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