Juan Carlos Chaverra
Kissimmee,FL
Summary
Use my abilities and knowledge to assist a growing company in obtaining their goals.
Overview
22
22
years of professional experience
Work History
Regional Sales Engineer
Mutoh America
07.2018 - 10.2023
- Provided technical troubleshooting and installation.
- Attended trade shows to promote products and network with industry.
- Recommended changes, improvements, or enhancements in products to product development team based on customer needs.
- Delivered product training for users and technicians.
- Worked with customers and engineering team to determine equipment needs.
- Trained end users and technicians on Editor and Rip Software.
- Developed,supported and maintained relationships with dealers and there technicians.
Field Service Technician
Servright
07.2011 - 07.2018
- Acted as a liaison between Servright and other businesses
- Contracted by Scriptpro (Pharmacy Automation), Office Depot, Staples, Carnival Cruises, GBC, Fellowes, HSM, etc
- Performed Maintenance, Set Up, Troubleshooting and Repairing Finishing Equipment for businesses
- Managed inventory, parts, shipping and coordinated service calls
- Trained Technicians on Equipment and Overall Duties
- Attained certifications for Inmes, Scriptpro (Pharmacy Automation), Brother, HSM, Fellowes, Fujitsu, Etc.
Technical Service Representative
Avery Dennison
09.2017 - 03.2018
- Acted as a liaison between Avery and other businesses
- Performed Maintenance, Set Up, Troubleshooting and Repairing Mutoh Valuejet 1638X, Kala Laminator, Examined Reflective Sheeting, Ink, and Lamination Materials
- Attained Knowledge on Mutoh 1638X, Kala Laminator, And Reflective Sheeting and Ink.
Field Service Technician
Halsey & Griffith
04.2007 - 09.2011
- Acted as liaison between Halsey & Griffith and other businesses
- Contracted by Ricoh, HP and Lexmark for maintenance & service
- Performed Maintenance, Set Up, Troubleshooting and Repairing Copiers, Printers, Scanners and Fax Machines
- Attained certifications for Ricoh Color Machines, Lexmark and HP Printers.
Field Service Technician
Docutek Imaging
02.2006 - 03.2007
- Acted as liaison between Docutek and other businesses
- Performed Maintenance, Set Up, Troubleshooting and Repairing Copiers, Printers, Scanners and Fax Machines
- Attained certifications for Kyocera MFP (Multifunctional Products) and Minolta Color MFP (Multifunctional Products).
Field Service Technician
Saxon Business Systems
02.2004 - 02.2006
- Acted as liaison between Saxon and other businesses
- Performed Maintenance, Set Up, Troubleshooting and Repairing Copiers, Printers, Scanners and Fax Machines
- Attained certifications for all types of Black and White, Color Copiers and Printers Ricoh MFP (Multifunctional Products).
Field Service Technician
Siemens Maintenance Services
02.2003 - 02.2004
- Acted as liaison between Siemens, TSA and Boeing
- Performed Maintenance, Set Up, Troubleshooting and Repairing ETD (Explosive Trace Detection) Equipment
- Keeping track of maintenance records, ordering and receiving parts and closing work orders on DataStream
- Attained certification for ETD (Explosive Trace Detection) Equipments: ITEMISER 2, IONSCAN 400 A, IONCAN 400 B and EGIS II.
ETD Maintenance Technician Assistance
Globe Aviation Services
04.2002 - 02.2003
- Acted as liaison between Globe, TSA and Siemens
- Assisted subordinates and supervisors in identifying and resolving problems
- Conducted Maintenance on ETD equipment
- Maintained logs and records of maintenance
- Performed CTX functions as a security screener for baggage.
Education
High School Diploma -
Instituto Cervantes
Skills
- Certified Printer Repair on Wide Format Echo Solvent, Dye Sublimation, Textile, UV Roll to Roll, Flat Bed and Texture/Braille
- Certified Technician for Ricoh, Kyocera, HP, Brother and Lexmark
- Certified Laminator Repair Technician for GBC, Seal, Kala, Royal Sovereign and Ledco
- Certified Shredder Repair Technician for Fellowes, HSM, GBC, MBM, Whitaker Brothers and Kobra
- Certified Finishing Equipment Repair Technician for GBC, MBM, Rhino, Inmes, Scriptpro (Pharmacy Automation), Standard, Challenge, Paitec, Formax, etc
- Inventory, managing, receiving, shipping, and coordinating
- Bilingual: English & Spanish
References
References Available Upon Request
Timeline
Regional Sales Engineer
Mutoh America
07.2018 - 10.2023
Technical Service Representative
Avery Dennison
09.2017 - 03.2018
Field Service Technician
Servright
07.2011 - 07.2018
Field Service Technician
Halsey & Griffith
04.2007 - 09.2011
Field Service Technician
Docutek Imaging
02.2006 - 03.2007
Field Service Technician
Saxon Business Systems
02.2004 - 02.2006
Field Service Technician
Siemens Maintenance Services
02.2003 - 02.2004
ETD Maintenance Technician Assistance
Globe Aviation Services
04.2002 - 02.2003
High School Diploma -
Instituto Cervantes
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