Baseball
Rick Castro
New Bern,NC
Summary
Seasoned Operations Manager and talented leader 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
Work History
Operations Manager
Pro-Am Team Sports
01.2024 - Current
- Daily operations of Pro-Am Team Sports
- Continuous improvement of all division which includes production processes, warehouse procedures, art workflow and sales work order processes
- Training for managers in LEAN, Agile, Six Sigma processes
- Employee engagement
- Hiring new employees
- Equipment procurement
- R/D for new printing processes
- Creating and implementing Training protocols
- Creating production Metrics
- Creating and implementing bar code scans for workflow.
Industrial Engineer
GSP Consulting
03.2020 - Current
- Audit companies for process inefficiencies, workflow issues, employee training and management education
- Identify processes in workflow and develop plans to correct them
- Develop process and procedure plans for companies
- Develop workflow plans for better metrics
- Develop complete training programs for production employees
- Hands on training for employees.
Production Manager
C&W Screen Printing
01.2015 - 01.2018
- Manage a team of 20 employees in all areas of the screen printing process and digital division
- Created employee policies for disciplinary and attendance procedures
- Research/Developed new techniques for advanced printing techniques
- Implement cross training program
- Create production schedule
- Order all supplies for screen printing and digital division
- Medium to minor repair of M&R, MHM autos, Vastex manual presses, CTS and reclaim machine
- Oversee art department
- Consult with owners on best business practices for larger profits.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
Research/Development Manager- Management Trainer
CC Creations
01.2013 - 01.2015
- Develop new product for retail with cutting edge ink systems
- Write SOPs and job descriptions for 15 automatic screen printing presses and pre-press, train managers in effective production practices, oversees all aspects of production including heat press, sublimations and new equipment purchases
- Designed and delivered training to new employees
- Collaborated with management team members to ensure optimal Lean practices and orchestrate new production processes that reduce misprints and elevates quality
- Highly efficient in Excel, Word and Power Point.
Pre-Press Supervisor
SLD GROUP OF THE ADIDAS GROUP
01.2011 - 01.2013
- Effectively directed the pre-press department, consisting of 4 Computer to Screen, Auto reclaimer, Auto coaters, Newman roller frame retensioning and a team of 12 associates
- Played an integral role in ensuring seamless work strategy for significant market events
- Meticulously scheduled production, training, product development and employee coaching.
- Conducted regular audits of equipment inventory to assess maintenance needs and plan necessary upgrades or replacements.
- Communicated effectively with clients regarding project status updates or any potential delays due to unforeseen circumstances proactively addressing concerns before they escalated into larger issues.
- Reduced errors and rework by maintaining strict quality control measures throughout the prepress process.
- Enhanced production efficiency by streamlining prepress workflows and implementing process improvements.
- Ensured proper staffing levels during peak periods through effective scheduling practices while minimizing labor costs.
- Implemented cross-training programs for staff members, fostering a versatile workforce capable of handling diverse tasks within the department.
- Troubleshot technical issues with equipment and software, ensuring minimal downtime in the production process.
- Managed a team of prepress technicians, providing guidance, training, and performance evaluations for continuous improvement.
- Developed and maintained comprehensive documentation for prepress procedures, ensuring adherence to industry standards.
- Monitored employee performance metrics closely to identify areas requiring additional coaching or training interventions successfully.
Production Manager
Pink Armadillo
01.2009 - 01.2010
- Responsible for all print production and pre-press
- Collaborated with art for better production processes
- Established high standard of quality, and a work environment focused on industry best practices.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
Education
Bachelor's Degree - Kinesiology
Texas State
01.2000
Skills
- Production manager in screen printing, DTG and Eco-solvent printing, Digital format, Sublimation, Multiple ink system applications
- Operations Leadership and Management
- Project Management
- Expertise in all textile printing processes
- Employee Engagement & Training
- Pre-press specialist
- Workflow process specialist
- Purchasing of goods and equipment
- Proficient with M&R autos and manual machines
- Expertise in screen room processes
- Gruning reclaim, coating, imaging and stretching machines
- Familiar with Sakuri
- Heat Transfer machines
- Jira
- Research & Development
- Product Development
- Lean Manufacturing
- Lean
- 5S
- NetSuite
- Root cause analysis
- Negotiation
- Customer service
- Customer relationship management
- Windows
- Adobe Illustrator
- Supervising experience
- Mechanical knowledge
- Precision measuring instruments
- Field service
- Continuous improvement
- Mentoring
- Management
- Analysis skills
- Sports coaching
- Equipment repair
- Manufacturing
- Kanban
- Six Sigma
- Employee evaluation
- Color management
- Color theory
- Process Improvement
- Quality control
- Operations Management
- Problem-Solving
- Team Leadership
- Staff Development
- Performance monitoring
- Maintaining Compliance
- MS Office
- Inventory Control
- Workflow Optimization
- Strategic Planning
- Project management abilities
- Project Leadership
- Schedule Management
- Performance Management
- Continuous improvements
- Process Improvements
- Project planning and development
- Conflict Mediation
- Work flow planning
- Cost Reduction
- Forecasting and Scheduling
- Process flows
- Building and Facility Management
- Vendor Sourcing
- Performance Evaluations
- Procedure Development
Assessments
- Conscientiousness, Highly Proficient, 06/2020, Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
- Planning & execution, Highly Proficient, 07/2020, Planning and managing resources to accomplish organizational goals
- Impact & influence, Highly Proficient, 06/2020, Choosing the most effective strategy to inspire and influence others to meet business objectives.
- Manufacturing fit, Proficient, 07/2020, Measures the traits that are important for success in manufacturing roles.
Personal Information
Willing To Relocate: Anywhere
Accomplishments
- Increased Screen Print production with equipment improvements such as New Auto presses and continuous improvement processes.
- Initiated redesign of Screen Printing facility with plans for automation of workflow project.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsPaid time offQuote
Yesterday’s home runs don’t win today’s games.
Babe Ruth
Interests
Art
Custom fishing rod building
Gardening
Timeline
Operations Manager
Pro-Am Team Sports
01.2024 - Current
Industrial Engineer
GSP Consulting
03.2020 - Current
Production Manager
C&W Screen Printing
01.2015 - 01.2018
Research/Development Manager- Management Trainer
CC Creations
01.2013 - 01.2015
Pre-Press Supervisor
SLD GROUP OF THE ADIDAS GROUP
01.2011 - 01.2013
Production Manager
Pink Armadillo
01.2009 - 01.2010
Bachelor's Degree - Kinesiology
Texas State
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