Juan Carlos Moreno
Eagan,MN
Summary
Dynamic and adaptable Restaurant Cashier with a proven track record at Cevicheria Manabiche, excelling in high-pressure environments. Demonstrated expertise in cash handling and exceptional customer service, significantly reducing wait times. Skilled in team collaboration and problem-solving, ensuring smooth operations and a harmonious work environment.
Experienced with processing transactions quickly and accurately, ensuring customer satisfaction. Utilizes effective communication and problem-solving skills to enhance customer experiences. Track record of maintaining organized and efficient cash handling procedures.
Overview
3
3
years of professional experience
Work History
Restaurant Cashier
Cevicheria Manabiche
09.2021 - 09.2024
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Resolved potential conflicts between customers or staff members effectively, fostering a harmonious work environment.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Ensured accurate financial handling, minimizing discrepancies in daily cash totals.
- Streamlined checkout process, reducing wait times for customers.
- Learned duties for various positions and provided backup at key times.
Education
M.D. - Medicine
Pontificia Universidad Catolica Del Ecuador
Quito, Ecuador11-2024
Skills
- Patience and tolerance
- Food safety awareness
- Order verification
- Excellent customer service
- Cash handling expertise
- Supply restocking
- Problem-solving
- Team collaboration
- Adaptable and flexible
- Cleaning and sanitizing
Accomplishments
- Supervised team of 12 staff members.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Restaurant Cashier
Cevicheria Manabiche
09.2021 - 09.2024
M.D. - Medicine
Pontificia Universidad Catolica Del Ecuador
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