Juan Carlos Pintado Gutierrez
Hialeah,FL
Summary
I am a Telecommunications Engineer with technical understanding of cellular technologies, network infrastructure and IP networking. I am working to obtain the CompTIA Network+ certification an the AWS cloud architect certification to broaden and deepen my knowledge in the telecommunication field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Salesforce Administrator
Trailhead By Salesforce
09.2023 - 01.2024
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Boosted user adoption rates by developing comprehensive training materials and conducting personalized training sessions for endusers.
- Ensured data integrity and accuracy through regular audits, timely updates, and meticulous record maintenance.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
Education
Bachelor of Science - Telecommunications
Universidad Tecnológica De La Habana, CUJAE
La Habana, Cuba01.2022
Skills
- Troubleshooting
- Hardware installation and configuration
- Network Engineering
- Network Security
- Analytical Problem Solving
- Cloud Computing Familiarity
- Programming [JavaScript]
- Teamwork and Collaboration
- Microsoft Office Suite
Certification
- Certified Salesforce Administrator(SCA) - Salesforce 3844816
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Salesforce Administrator
Trailhead By Salesforce
09.2023 - 01.2024
Bachelor of Science - Telecommunications
Universidad Tecnológica De La Habana, CUJAE
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