Juanda Ridgway-Sullivan

Taught GED to Prisoners in High Level Security Prison For 27 student a day

• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

• Managed day-to-day business operations.
• Trained Dealers In all casino games
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Trained and motivated employees to perform daily business functions.

• Supported smooth transitions during shift changes by effectively communicating pertinent information to incoming supervisors.
• Collaborated with human resources department in recruitment efforts for qualified candidates who demonstrated strong potential for success as Casino Floor Supervisors.
• Implemented policies and procedures that promoted responsible gambling practices among patrons and staff members alike.
• Improved employee performance through consistent coaching, training, and feedback on job responsibilities.
• Maximized operational efficiency by staying up-to-date with industry trends and best practices in casino management techniques.
• Managed high-stakes table games, ensuring accurate payouts and adherence to gaming regulations.
• Streamlined daily operations by implementing efficient work schedules for casino staff and allocating resources optimally.
• Maintained compliance with all local, state, and federal gaming regulations, ensuring the casino''s reputation for integrity remained intact.
• Conducted thorough evaluations of dealer performance levels, providing constructive feedback to help improve overall skill sets.
• Fostered an inclusive atmosphere by promoting open lines of communication among team members, encouraging collaboration and ideasharing.
• Maintained accurate records of all gaming activities, reporting discrepancies or suspicious activity to management as needed.

• Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
• Inspected cards and gaming equipment to verify proper functioning and good working order.
• Improved customer relations by effectively addressing player concerns and resolving disputes promptly.
• Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
• Assisted in training new poker dealers on casino policies, procedures, and game mechanics to uphold company standards.
• Elevated the overall quality of gameplay by swiftly identifying potential cheating or collusion between players.
• Monitored game for potential security risk to protect operation and players.
• Trained new dealers in rules and operation of different games.
• Dealt cards and compared hands to determine winners of games such as blackjack.
• Applied standard or special rules to games based on pre-agreed game rules.

• Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
• Streamlined chip exchange processes for efficient transactions between players and the house cashier station.
• Developed extensive knowledge of state gambling laws and regulations to guarantee compliance within the workplace.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Enforced game rules to maintain fair paly and avoid disputes.
• Prepared players to join games by explaining rules and exchanging money for chips.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.

• Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
• Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
• Enforced casino rules and regulations, promoting fair play among customers.
• Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
• Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.
• Dealt appropriate number of cards to each player and verify placed bets before starting game.
• Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.

WORLD SERIES POKER TOURNAMENT

• Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
• Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
• Contributed to a safe gaming environment by promptly reporting any suspicious behavior or security concerns to supervisors.
• Consistently met performance metrics by adhering to strict timelines for game rotations and table assignments.
• Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
• Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.
• Enhanced player satisfaction by efficiently dealing cards and maintaining a professional game environment.
• Learned and followed company procedures to maintain consistency and standards.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Handled and shuffled cards and playing pieces to maintain game integrity.
• Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
• Enforced casino rules and regulations, promoting fair play among customers.
• Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
• Dealt appropriate number of cards to each player and verify placed bets before starting game.