Juan David Ospinal
Kissimmee,FL
Summary
Dynamic professional with a diverse background, including impactful roles at Fortuna Bakery & Cafe and Kimball Middle School. Excelled in enhancing customer satisfaction and student support, showcasing strong leadership and educational assistance skills. Proven ability in fostering positive environments and achieving significant operational improvements. Demonstrates a unique blend of creative and analytical talents, particularly in video editing and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Fortuna Bakery & Cafe
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Paraprofessional Educator
Kimball Middle School
01.2023 - 12.2023
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral and emotional support.
- Supplied one-on-one attention to each student during group activities.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Provided classroom support throughout planned instruction and individual lessons.
- Delivered instruction individually or in small groups with support from instructor.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Distributed textbooks, workbooks, papers and pencils to students.
- Organized student performance and enrichment activities to facilitate learning.
Video Editor
Unified missions for Christ
07.2022 - 05.2023
- Edited video by adding graphics, titles, audio and special effects.
- Analyzed video content for quality control and editorial corrections.
- Managed graphics, sound, music and color corrections for social media videos.
- Checked video for corruption and confirmed media rendered correctly.
- Completed sound design, sequence selection and compression for post-production purposes.
- Collaborated with creative team and director to align editing approach with artistic vision.
- Created multimedia content for social media, digital advertising, marketing videos and customer help videos.
- Watched films and helped select clips, observing and assisting editing process.
- Partnered with marketers and developers to write, direct and edit engaging commercial videos.
Restaurant Busser
Wildfire
10.2022 - 11.2022
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Transported filled bus tubs to kitchen dishwashing area.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Washed dishes and disposed of trash in designated receptacles.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Wiped down and cleaned chairs, booths and highchairs.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Helped employees complete required activities during peak periods.
- Notified manager of issues with equipment or breakage.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Education
Bachelor of Arts - Sports Management
Universidad Europea
Madrid, Spain02-2024
Associate of Arts - Photography
Escuela De Fotografía Del Valle
04.2021
High School Diploma -
Los Andes School
12.2020
Skills
- Educational Assistance
- Student Needs Support
- Teacher Assistance
- Teacher Support
- Student Learning Support
- Educational Support
- Teacher Collaboration
Certification
- Photographer Training - 2021
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Manager
Fortuna Bakery & Cafe
04.2024 - Current
Paraprofessional Educator
Kimball Middle School
01.2023 - 12.2023
Restaurant Busser
Wildfire
10.2022 - 11.2022
Video Editor
Unified missions for Christ
07.2022 - 05.2023
Associate of Arts - Photography
Escuela De Fotografía Del Valle
High School Diploma -
Los Andes School
- Photographer Training - 2021
Bachelor of Arts - Sports Management
Universidad Europea
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