Juan Emanuel Gutierrez
Austin,TX
Summary
Hard working employee with flexible working schedule and 2+ years of customer service experience. I am furthering my education in Austin and am interested in a career related to fashion/fashion design.
Overview
3
3
years of professional experience
Work History
Server/Cashier
McAllister's Deli
06.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Host
Don Luis Cafe
10.2020 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Biology Major, Textiles And Apparel Minor
UT Austin
Austin, TX05.2027
High School Diploma -
Coleman High School
Coleman, TX05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cleanliness standards
- Dining area maintenance
- Bilingual, English-Spanish
- Time management skills
Online, Small, Handmade Jewelry Shop
Small online shop I started junior year of high school after finding an interest in handmade jewelry design and construction.
Responsibilities/skills:
- produce aesthetically pleasing jewelry designs/pieces that reflect current fashion trends and customer preferences.
- marketing
- sourcing materials
- managing inventory
- handling finances
Timeline
Server/Cashier
McAllister's Deli
06.2023 - 08.2023
Host
Don Luis Cafe
10.2020 - 11.2022
Biology Major, Textiles And Apparel Minor
UT Austin
High School Diploma -
Coleman High School
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