Juan G Hernandez
The Bronx,NY
Summary
*Results-driven professional with extensive experience in the automotive sales and finance industry. Skilled in team leadership and budget management, consistently implementing innovative marketing campaigns that elevate brand loyalty and customer satisfaction.
*Accomplished Vice President known for developing and executing strategic business plans that drive growth and profitability. Expertise in customer relationship management and financial operations, leveraging market analysis to identify new business opportunities.
Overview
3
3
Languages
1
1
Certification
13
13
years of professional experience
Work History
Vice President- Car Sales And Finance Manager
EZ Riders, INC
The Bronx, New York
01.2016 - 08.2026
- Led strategic initiatives to enhance customer engagement and brand loyalty.
- Developed and implemented operational policies to streamline company processes.
- Collaborated with cross-functional teams to drive innovative marketing campaigns.
- Managed budgeting and financial planning for multiple departments effectively.
- Oversaw talent acquisition and professional development programs for staff growth.
- Facilitated executive-level meetings to align organizational goals and priorities.
- Analyzed market trends to identify new business opportunities for expansion.
- Strengthened partnerships with key stakeholders to enhance service offerings.
- Developed and executed strategic plans to support the vision of the organization.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Implemented process improvement procedures that resulted in cost savings across the board.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Organized special projects such as corporate events or marketing campaigns.
- Established performance standards for staff members in order to drive productivity levels up.
- Analyzed market trends to identify opportunities for growth within existing markets or new ones.
- Negotiated high-value contracts with suppliers and clients to improve cost-effectiveness.
- Developed and implemented strategic business plans to drive growth and profitability.
- Hired, trained, and mentored staff members to maximize productivity.
Maintenance Technician
New York City Parks & Recreation
New York, New York
09.2023 - 04.2024
- Performed routine maintenance on park facilities and equipment.
- Inspected playgrounds for safety compliance and operational readiness.
- Repaired plumbing fixtures and irrigation systems throughout park areas.
- Assisted with landscape maintenance, including planting and trimming vegetation.
- Collaborated with team members to ensure timely completion of maintenance tasks.
- Maintained inventory of tools and supplies for ongoing maintenance needs.
- Responded promptly to service requests from park visitors and staff.
- Documented maintenance activities in compliance with department regulations.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Finance and Sales Manager
Ethan Auto Sales
The Bronx, New York
01.2019 - 08.2023
- Managed financial reports and forecasts for dealership operations.
- Developed sales strategies to enhance customer engagement and retention.
- Collaborated with team members to streamline inventory management processes.
- Coordinated activities between finance department staff members to ensure timely delivery of projects and tasks as required by management.
- Reviewed monthly invoices from suppliers and negotiated payment terms as necessary.
- Conducted financial analysis of customer accounts, product lines, and market segments.
- Researched industry trends, competitive landscape, customer needs, and other data points to inform strategic planning initiatives.
- Developed relationships with key customers to ensure satisfaction with service levels provided.
Finance and Sales Manager
Barbaro Auto Group
The Bronx, New York
11.2017 - 06.2023
- Managed financial reports and forecasts for dealership operations.
- Developed sales strategies to enhance customer engagement and retention.
- Collaborated with team members to streamline inventory management processes.
- Trained staff on finance protocols and sales techniques for improved performance.
- Coordinated marketing campaigns to promote new vehicle launches effectively.
- Analyzed market trends to identify opportunities for revenue growth.
- Oversaw budgeting and expense tracking for operational efficiency.
- Negotiated contracts with vendors for goods or services needed by the company.
- Reviewed monthly invoices from suppliers and negotiated payment terms as necessary.
- Utilized CRM software tools to track sales leads, forecast future revenue streams, analyze customer behavior patterns.
- Supervised a team of finance professionals in daily operational tasks including bookkeeping, payroll processing, accounts receivable and payable management.
- Analyzed pricing models for new products and services.
Home Health Aide
Amazing Home Care
The Bronx, New York
01.2018 - 10.2018
- Assisted clients with daily living activities and personal care needs.
- Monitored client health by checking vital signs and reporting changes.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at home.
- Collaborated with healthcare professionals to follow care plans effectively.
- Recorded client information accurately in daily logs and reports.
- Administered medication as prescribed, ensuring adherence to schedules.
- Communicated regularly with families regarding client progress and needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
Security Guard
Allied Universal Security Services
The Bronx, New York
04.2017 - 12.2017
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and address potential security issues.
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Assisted in enforcing access control procedures for authorized personnel only.
- Prepared detailed reports on daily activities and any unusual occurrences.
- Collaborated with local law enforcement during incidents or emergencies.
- Trained new security personnel on protocols and emergency response procedures.
- Conducted daily security patrols of assigned areas.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Completed incident reports regarding violations of policies or procedures.
Processing and Sales Associate
Marshalls
The Bronx, New York
02.2016 - 01.2017
- Assisted customers in locating products and providing recommendations.
- Maintained store organization by restocking shelves and arranging merchandise displays.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure a positive shopping experience.
- Monitored inventory levels and reported shortages to management promptly.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Processing Associate
Forever 21
New York, New York
03.2015 - 01.2016
- Processed merchandise for timely restocking on sales floor.
- Maintained organized inventory to facilitate efficient operations.
- Collaborated with team members to achieve daily operational goals.
- Ensured compliance with company policies on product handling and safety.
- Supported visual merchandising efforts by arranging displays attractively.
- Monitored inventory levels and reordered supplies when needed.
- Coached and trained production leads on general process concepts, lean manufacturing, and how to identify potential improvements without assistance.
Cook
Mc Donalds
New York, New York
01.2014 - 01.2015
- Prepared food items following standardized recipes and safety guidelines.
- Operated kitchen equipment including grills, fryers, and ovens with efficiency.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Assisted in inventory management by restocking supplies as required.
- Assisted in managing inventory by restocking supplies as needed.
- Monitored food quality during preparation and presentation stages.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
Some College (No Degree) - Criminal Justice
Bronx Community College
Bronx, NYSkills
- Strategic planning
- Financial forecasting
- Operational efficiency
- Market analysis
- Contract negotiation
- Customer relationship management
- Budget management
- Team leadership
- Sales strategy development
- Problem solving
- Process improvement
- Effective communication
- Business development
- Lead generation
- Business growth and marketing strategies
- Revenue cycle management
- Recruiting and hiring
- Recruiting and interviewing
- Documentation and reporting
- Critical thinking
- Client relationship building
- Sales leadership
- Financial management
Languages
English
Professional
Spanish
Professional
French
Limited
Certification
- home health aid
- security guard
- customer service
Timeline
Maintenance Technician
New York City Parks & Recreation
09.2023 - 04.2024
Finance and Sales Manager
Ethan Auto Sales
01.2019 - 08.2023
Home Health Aide
Amazing Home Care
01.2018 - 10.2018
Finance and Sales Manager
Barbaro Auto Group
11.2017 - 06.2023
Security Guard
Allied Universal Security Services
04.2017 - 12.2017
Processing and Sales Associate
Marshalls
02.2016 - 01.2017
Vice President- Car Sales And Finance Manager
EZ Riders, INC
01.2016 - 08.2026
Processing Associate
Forever 21
03.2015 - 01.2016
Cook
Mc Donalds
01.2014 - 01.2015
Some College (No Degree) - Criminal Justice
Bronx Community College