Juan Ignacio Cortorreal Lopez
Bronx,NY
Summary
Adaptable professional with a background in fast-paced environments. Skilled in effective communication and teamwork, contributing to enhanced workflow and customer satisfaction during peak periods. Ready to support operational excellence and client engagement.
Overview
2
2
years of professional experience
Work History
Delivery Driver
FedEx
New York, NY
08.2025 - 01.2026
- Operated delivery vehicle efficiently, ensuring timely transportation of packages to designated locations.
- Loaded and unloaded packages while adhering to safety protocols and handling guidelines.
- Maintained accurate records of deliveries and pickups using handheld scanning devices.
- Communicated effectively with dispatchers regarding route changes and delivery challenges.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Navigated various routes utilizing GPS technology for optimal delivery efficiency.
- Collaborated with team members to enhance workflow processes during peak delivery times.
- Delivered packages to customer doorsteps and business offices.
Barista
Terrazza 2000
Sestriere
01.2025 - 04.2025
- Prepared and served a variety of coffee beverages with attention to quality and presentation.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Provided excellent customer service, addressing inquiries and ensuring customer satisfaction.
- Operated espresso machines and grinders, mastering equipment functionality for optimal performance.
- Collaborated with team members to streamline service processes during peak hours.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Adapted quickly to changing menu items, learning new recipes efficiently to meet customer demands.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Bartender
Club Esse Palmasera
Cala Gonone
06.2024 - 10.2024
- Prepared and served a variety of beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborated with team members to efficiently manage high-volume service periods.
- Developed knowledge of drink recipes and ingredients to provide informed recommendations.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Engaged with customers to create welcoming atmosphere and foster repeat business.
- Handled cash transactions accurately, ensuring proper financial procedures were followed.
- Responded promptly to customer inquiries and requests to ensure satisfaction during visits.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Barback Bartender
Eathos Monterosa
Champoluc
11.2023 - 04.2024
- Supported bartenders by streamlining drink preparation and service during peak hours.
- Maintained cleanliness and organization of bar area, ensuring adherence to health and safety standards.
- Stocked and replenished bar supplies, optimizing inventory management for smooth operations.
- Assisted bartenders in preparing and serving drinks efficiently during high-volume service periods.
- Collaborated with team members to create a welcoming atmosphere for guests, enhancing customer experience.
- Supported mixologists in crafting signature cocktails, demonstrating attention to detail and creativity.
- Monitored beverage quality and presentation, ensuring consistent product standards were met at all times.
- Handled customer inquiries promptly, contributing to positive guest interactions and satisfaction levels.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Native or Bilingual
Timeline
Delivery Driver
FedEx
08.2025 - 01.2026
Barista
Terrazza 2000
01.2025 - 04.2025
Bartender
Club Esse Palmasera
06.2024 - 10.2024
Barback Bartender
Eathos Monterosa
11.2023 - 04.2024