Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juanisha Hill

Cahokia Heights ,IL

Summary

Enhanced learning and development for children of all skill levels with diversified instructional strategies. Planned, directed, and monitored instructional methods and content of educational, vocational, and student activity programs. Improved student behavior with positive reinforcement techniques and good parent relations. Set educational standards and goals and helped establish policies, procedures, and programs. Monitored students' progress and provided assistance in resolving problems. Troubleshot problems and developed successful solutions. Kept all areas clean, organized and in line with company professional standards. Served customers by going above-and-beyond to offer exceptional support for all needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Certified Nursing Assistant

Bethesda Nursing Home
Kirkwood, MO
05.2024 - Current
  • Provided direct patient care, including bathing, dressing and feeding patients.
  • Assisted nurses in the administering of medications and treatments to patients.
  • Maintained accurate records of patient care, condition, progress and concerns.

Direct Support Professional

st.clair Associated voca enterprise Inc
belleville, USA
02.2019 - Current
  • Helped clients to gain independence and quality of life through company services
  • Wrote reports detailing support and service provided throughout each shift
  • Supported client social and learning needs and environment as directed
  • Coordinated recreational activities and medical appointments for assigned clients
  • Provided encouragement, coaching, and emotional support to help clients achieve established goals.
  • Guided clients in administering proper dose and timing of medications
  • Assisted with client transportation, bathing, and meal preparation
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.

Paraprofessional Substitute

Cahokia High School
Cahokia Heights , IL
08.2022 - 08.2024
  • Assisted teachers with lesson plan implementation, providing instruction and guidance to students.
  • Monitored student behavior and provided positive reinforcement to encourage appropriate conduct.
  • Provided one-on-one assistance to students requiring extra help in classwork or homework assignments.

Special Needs Bus Aide

First Student Inc
belleville, USA
12.2018 - 02.2019
  • Supported disabled children with personal needs during bus trips
  • Controlled lines of students entering and exiting buses
  • Maintained discipline on school buses by proactively monitoring students' behavior
  • Protected children in wheelchairs by using tie-down straps
  • Responded calmly to individual emergencies by offering basic first aid
  • Managed bus cleaning and other regular upkeep between trips
  • Assisted with children's psychological, emotional, and behavioral issues
  • Helped bus driver deal with railroad crossings and other situations requiring additional visual support
  • Reported on bus activities and notable incidents
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
  • Transported items using forklifts and pallet jacks
  • Served customers by going above-and-beyond to offer exceptional support for all needs
  • Kept all areas clean, organized and in line with company professional standards

Cashier

Hardees
belleville, USA
12.2018 - 02.2019
  • Provided information to customers on products or services
  • Maintained clean, organized, and well-stocked checkout areas
  • Balanced cash drawer at beginning and end of each shift
  • Assisted with price markdowns and merchandise changes on shelves
  • Worked with customer service leaders and managers to meet customer needs
  • Trained new retail team members in customer service and company policies
  • Gave customers information about upcoming promotions and available items
  • Stocked store shelves and end-caps with merchandise during down times
  • Explained promotions and special offers to customers
  • Engaged with customers while completing cash register transactions
  • Kept customers happy by quickly processing payments and bagging purchases
  • Maintained accurate register totals by carefully counting and securing cash

School Care Supervisor

Henry Raab Elementray school
belleville, USA
08.2018 - 02.2019
  • Kept children secure with consistent monitoring and tracking policies
  • Supported teachers with solid training, mentoring, and day-to-day assistance
  • Maintained top-notch educational standards underpinned by successful policies and procedures

Cashier

Midewest Gastation
cahokia, USA
07.2017 - 02.2019
  • Maintained clean, organized, and well-stocked checkout areas
  • Provided information to customers on products or services
  • Balanced cash drawer at beginning and end of each shift
  • Kept balance sheets with amounts and numbers of transactions
  • Stocked store shelves and end-caps with merchandise during down times
  • Trained new retail team members in customer service and company policies
  • Gave customers information about upcoming promotions and available items
  • Worked with customer service leaders and managers to meet customer needs
  • Put together online order pickups and loaded purchases in vehicles
  • Processed [Type] paperwork and updated accounts with new payments
  • Explained promotions and special offers to customers
  • Engaged with customers while completing cash register transactions
  • Assisted with price markdowns and merchandise changes on shelves
  • Promoted loyalty programs and store cards
  • Promoted customer satisfaction by supporting merchandise selection, returns, and exchanges
  • Fixed checkout merchandise displays with continuous resets during down periods

Cashier

walmart supercenter
collinsville, USA
01.2016 - 12.2018
  • Balanced cash drawer at beginning and end of each shift
  • Provided information to customers on products or services
  • Maintained clean, organized, and well-stocked checkout areas
  • Explained promotions and special offers to customers
  • Engaged with customers while completing cash register transactions
  • Gave customers information about upcoming promotions and available items
  • Promoted loyalty programs and store cards
  • Put together online order pickups and loaded purchases in vehicles
  • Stocked store shelves and end-caps with merchandise during down times
  • Trained new retail team members in customer service and company policies
  • Worked with customer service leaders and managers to meet customer needs
  • Fixed checkout merchandise displays with continuous resets during down periods

Cashier Team Lead

McDonald
0fallon, USA
05.2014 - 01.2017
  • Assessed cashier performance and recommended supplemental training opportunities
  • Supported cashiers and management by counting and balancing drawers and preparing bank deposits
  • Supported management during breaks by supervising cashier duties and front-lane activity
  • Greeted and engaged customers, answered questions, and offered product recommendations to meet needs
  • Assisted with receiving, verification, and stocking of merchandise deliveries
  • Completed opening and closing duties, including issuing and verifying cash drawers, completing daily sales reports, and reconciling cash drawers following shifts
  • Monitored and balanced cash drawers before and after each shift
  • Corrected problems with team members through training and corrective discipline
  • Sought out customers to help, proactively inquiring about needs and solving issues
  • Cross-trained additional employees and adapting workflows to meet current needs
  • Monitored suspicious behavior and recorded inventory variances for shrink tracking
  • Delivered superior customer service and answered questions regarding product locations, pricing, and promotions
  • Reported or resolved safety issues, hazards, or potential OSHA violations
  • Maintained tidy and orderly store appearance

Education

High School -

Cahokia High School
Cahokia, IL

Some College (No Degree) - Certified Medical Assistant

Southwestern Illinois College
Belleville, IL

Skills

  • Enhanced learning and development
  • Diversified instructional strategies
  • Instructional methods
  • Positive reinforcement techniques
  • Good parent relations
  • Educational standards and goals
  • Policies and procedures establishment
  • Student progress monitoring
  • Problem resolution assistance
  • Troubleshooting
  • Successful solutions development
  • Organizational skills
  • Customer service
  • Exceptional support
  • Good communication
  • Teamwork
  • Self-motivation
  • Flexibility
  • Determination
  • Persistence
  • Quick learner
  • Time management
  • Health and safety requirements
  • Report generation
  • Goal setting
  • Appointment scheduling
  • Bedside care
  • Social and emotional support
  • Client support
  • Mobility assistance
  • Personal care
  • Documentation
  • Multidisciplinary collaboration
  • Case review
  • Trend tracking
  • Verbal communication
  • Written communication
  • Relationship building
  • Task support
  • Knowledge gap identification
  • Fast-paced environment management
  • Attention to detail
  • Team building
  • Strategic leadership

Certification

Ordained Minster for my church leader of the praise worship team prayer worrier help go out in the community help those that are lost need food clothing need prayer need to get closer to God .

Timeline

Lead Certified Nursing Assistant

Bethesda Nursing Home
05.2024 - Current

Paraprofessional Substitute

Cahokia High School
08.2022 - 08.2024

Direct Support Professional

st.clair Associated voca enterprise Inc
02.2019 - Current

Special Needs Bus Aide

First Student Inc
12.2018 - 02.2019

Cashier

Hardees
12.2018 - 02.2019

School Care Supervisor

Henry Raab Elementray school
08.2018 - 02.2019

Cashier

Midewest Gastation
07.2017 - 02.2019

Cashier

walmart supercenter
01.2016 - 12.2018

Cashier Team Lead

McDonald
05.2014 - 01.2017

Ordained Minster for my church leader of the praise worship team prayer worrier help go out in the community help those that are lost need food clothing need prayer need to get closer to God .

High School -

Cahokia High School

Some College (No Degree) - Certified Medical Assistant

Southwestern Illinois College
Juanisha Hill