JUANITA ALLEN
Watsonville,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
American Rental Property Solutions
03.2017 - 01.2023
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, utility payments, and statements.
- Handled cash transactions and maintained payment records accurately.
- Assisted with onboarding new applicants and securing paperwork completion.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors
Legal Receptionist
Winckler & Harvey, LLP
12.2010 - 02.2017
- Directed guests and routed deliveries and courier services
- Planned and organized internal and external events, meetings, and conferences.
- Communicated professionally with clients, colleagues, and legal partners verbally and in writing.
- Prioritized and handled multiple assignments and maintained a firm commitment to deadlines.
- Screened applicant resumes and coordinated both phone and in-person interviews
- Answered and managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail.
Legal Receptionist
John L. Burris, LLP
07.2005 - 10.2010
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants, and, legal assistants on complex cases and legal processes.
- Filed court documents and legal pleadings with the court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Answered and managed incoming and outgoing calls while recording accurate messages.
Receptionist
General Motors Co
04.2003 - 06.2005
- Greeted incoming visitors, employees, and customers professionally and provided friendly, knowledgeable assistance.
- Answered phones promptly and directed incoming calls to the correct offices.
- Organized, maintained and updated information in computer databases.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new employees and securing paperwork completion.
Education
Associate of Arts - Culinary Arts
Austin Community College
Austin, TX06.2010
Skills
- Clerical Support
- Records Management
- Billing
- Appointment Scheduling
- Mail Handling
- Organizational Skills
- Time Management
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Microsoft Office Suite
Timeline
Administrative Assistant
American Rental Property Solutions
03.2017 - 01.2023
Legal Receptionist
Winckler & Harvey, LLP
12.2010 - 02.2017
Legal Receptionist
John L. Burris, LLP
07.2005 - 10.2010
Receptionist
General Motors Co
04.2003 - 06.2005
Associate of Arts - Culinary Arts
Austin Community College
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