Juanita Cruz

Working in teams and alone . Working with customers, handling cash money as well as credit/debit card machines, and scanning wristbands. Training new volunteers and quickly adapting to changes, being kind, courteous, outgoing, and friendly, answering questions.

• Mentored and guided employees to foster proper completion of assigned duties.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Worked with team to identify areas of improvement and devised solutions based on findings.