Juanita Doss
Medina,TN
Summary
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
23
23
years of professional experience
Work History
Care Coordinator
Blue Cross Blue Shield Of TN
Chattanooga, TN
05.2010 - Current
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Completed resident assessments in accordance with current regulations and guidelines.
- Supported patient care excellence via planning and interpretation of programs.
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Provide ongoing case management to 75-100 patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Licensed Clinical Social Worker
Carey Counseling Center
Trenton, TN
02.2009 - 05.2010
- Updated treatment plans for 20 + clients on monthly basis with latest intervention strategies and progress notes.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Presented clinical documentation and observations to interdisciplinary team.
- Performed short-term therapy, provided education and responded to crisis situations.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Diagnosed clients by using DSM-IV criteria and documented using DSM coding guidelines.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Organized clinical documentation, treatment plans, and referrals.
- Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
Licensed Clinical Social Worker
Paradigm Health Care Services
Largo, FL
06.2004 - 10.2009
- Completed assessments and planned customized treatments, applying wide range of resources for 50 clients weekly.
- Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
- Applied various therapeutic methods to treat patients in Long Term Care facilities.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Identified indications of mental deficiency, abnormal behavior or maladjustment through direct observation.
- Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Wrote reports on clients and maintained required paperwork.
Clinical Supervisor/Licensed Clinical Social Worker
Professional Care Services Of West Tn
Dyersburg, TN
06.2000 - 06.2004
- Worked with interdisciplinary treatment team to develop treatment plans.
- Completed full Intake assessments to determine best courses of actions.
- Counseled up to 20 patients weekly with issues such as mood disorders, PTSD and anxiety.
- Effectively maintained caseload of 20 sessions per week using alternative therapies.
- Worked with clinical psychiatrist to review patient progress and update treatment plans.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Improved operations through consistent hard work and dedication.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed team communications and information for meetings.
- Trained specialized foster parents to care for children with severe behavioral and emotional needs.
- Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
- Collaborated with multidisciplinary teams of school counselors, teachers and administrators to create and implement Individualized Education Plans.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Testified under oath as child advocate in family court to assist with child custody decisions.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Supervised staff, Continuous Treatment team, case managers, and provided supervision to social workers.
- Lead and directed team of 10-15 clinical personnel and support staff.
- Responded to crisis situations with calm and professional approach to optimize support
- Developed improvement plans to solve problems and improve lagging areas
- Assessed patients, determined needs and managed care
Education
Master of Science - Social Work
The University of Tennessee - Knoxville
Knoxville, TN05.2000
Bachelor of Science - Social Work
The University of Tennessee - Martin
Martin, TN12.1997
Skills
- Insurance practices
- Medical terminology
- Goal Setting
- Case management
- Organizational skills
- Healthcare operations
- Patient education
- Interdepartmental collaboration
- Care Planning
- Organizational standards
- Decision making
- Strategic planning
- Documentation
Timeline
Care Coordinator
Blue Cross Blue Shield Of TN
05.2010 - Current
Licensed Clinical Social Worker
Carey Counseling Center
02.2009 - 05.2010
Licensed Clinical Social Worker
Paradigm Health Care Services
06.2004 - 10.2009
Clinical Supervisor/Licensed Clinical Social Worker
Professional Care Services Of West Tn
06.2000 - 06.2004
Master of Science - Social Work
The University of Tennessee - Knoxville
Bachelor of Science - Social Work
The University of Tennessee - Martin
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