Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juanita Edey

Hawthorne,USA

Summary

Dynamic Accounts Receivable Specialist with extensive experience at Randstad USA, adept at cash application and dispute resolution. Proven track record in accurately processing ACH transactions and collaborating cross-functionally to enhance billing accuracy. Known for attention to detail and a commitment to achieving month-end closing deadlines efficiently.

Overview

26
26
years of professional experience

Work History

Cash Application Specialist

Randstad USA/Monarch Landscaping
Los Angeles, CA
11.2024 - 12.2024
  • Post ACH payments using SharePoint and Excel for posting in NetSuite. This was a year-end assignment to help accounts receivable department transition to Columbia.
  • Reviewed and applied customer payments to accounts using ACH remittance.

Accounts Receivable Specialist

Boutique Recruiting/Snyder Diamond
Santa Monica, CA
03.2023 - 10.2023
  • Manage accounts receivable, including preparing and sending out statements, answering customer questions, and apply payments to customer account.
  • Reconcile cash daily – Checks, Wires, ACH, Credit Card & Cash.
  • Prepare monthly journal entries.
  • Work with internal departments to resolve account issues.
  • Collaborate with cross-functional teams.
  • Perform other accounting-related duties as assigned.
  • Processed payments, refunds and adjustments to customer accounts.
  • Responded promptly to customer inquiries regarding their account status or payment history.
  • Collaborated with sales department to ensure accuracy of billing information provided by customers.
  • Performed daily cash application functions accurately and efficiently.

Accounts Receivable Specialist

Aptude/Wolters Kluwer
Torrance, CA
03.2019 - 12.2022
  • Receive daily credit card declines and queries from Order Processing.
  • Call customers and research any queries, reprocess cards accordingly.
  • Update credit cards/token information on contract for future installments, escalate order processing error.
  • Retokenize credit card info from PFX merchant format to SAP merchant format.
  • Research credit card settlement issues.
  • Rerun card or refund if applicable.
  • Chargeback’s – Run Paymentech and AMX chargeback report, respond to disputes with necessary backup.
  • Review all Service Cloud cases and assign accordingly.
  • Research, resolve and respond to cases regarding payment application issues: Requests to bill installment plans in full, credit balance transfer requests to move unapplied to open invoices, missing payment queries, refund status queries.
  • Process Sitebuilder payments using WHMCS software.
  • Processed payments, refunds and adjustments to customer accounts.
  • Responded promptly to customer inquiries regarding their account status or payment history.
  • Collaborated with sales department to ensure accuracy of billing information provided by customers.
  • Performed daily cash application functions accurately and efficiently.
  • Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.

Accounts Receivables Coordinator

Robert Half/Century Group
07.2018 - 03.2019
  • Posting cash receipts using AS400.
  • Post lockbox and wires.
  • Release claims in EDI to process credit memos for customer chargeback.
  • Enter invoicing through customer portals.
  • Overall data entry to help out with yearend functions.

Cash Application Specialist

Pelican Products
07.2018 - 03.2019
  • Post customer payments using SAP.
  • Update receivables.
  • Review and prepare daily invoices for mailing.
  • Resolves unauthorized deductions by entering adjusting entries and following deductions procedures.
  • Assist in month end close.
  • Enter credit data and maintain accurate files of customer accounts.

Chargeback Specialist

Live Nation
07.2018 - 03.2019
  • Analyze credit card transactions for events being disputed.
  • Process disputed transactions received from bank.
  • Gather appropriate backup/documentation to defend dispute.
  • Work closely with fraud and chargeback team.

Accounts Receivable Clerk

Concord Music Group, Inc.
03.2015 - 01.2018
  • Support the overall accounting function through the maintenance, applications, reconciliations, and internal reporting of company receivables on a daily, weekly and monthly basis.
  • Post check and lockbox deposits, including incoming wire transfers daily.
  • Email finance team to report previous day bank activity.
  • Reconciliation of customer accounts.
  • Create invoices and apply payments as needed.
  • Print and mail customer statements.
  • Ensure the daily bank downloads balance to the monthly bank statements.
  • Update monthly activity statements from assigned customers.
  • Maintain monthly aging; cash application and direct customer follow-up.
  • Prepare reconciliation summary (conversion of foreign dollars to USD).

Payroll Assistant

Sony Pictures Entertainment
02.2015 - 03.2015
  • Maintain payroll information by collecting, calculating, and entering data.
  • Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, job title and department transfers.
  • Ensure all employee work hours, vacation hours, sick, floating and holiday hours are accurate.
  • Identify all union employee timesheets for proper processing.

Accounts Receivables Analyst

Emerald Health Services
09.2014 - 12.2014
  • Analyzes and interprets contracts to ensure accurate billing.
  • Process weekly billing using API.
  • Cash receipt reconciliation and cash receipts application using Great Plains.
  • Resolve discrepancies.
  • Complete special projects and miscellaneous assignment as required.

Cash Application Specialist

Airgas, Long Beach, CA
11.2013 - 07.2014
  • Processed cash receipts and postings to customer accounts, including payments made by credit card, lockbox and branch deposits.
  • Identify issues with billing, pricing or other customer service areas.
  • Interface with the Credit and Collections function as well as Account Managers and Branch Managers to troubleshoot and resolve customer payment discrepancies.
  • Perform reconciliations to the general ledger, lockbox and branch records and other month-end procedures.

Cash Application

4Wheel Parts
Compton, USA
03.2012 - 11.2013
  • Check in drivers from Compton store truck deliveries with COD payments, cash and checks.
  • Prepare bank deposit slip and post payments.
  • Receive all checks in mail.
  • Post, endorse and prepare deposit slip.
  • Notify over/short department or collections of any discrepancies in payments.
  • Processing an average of 400 payments applied to approximately 2,500 invoices.
  • List all G/L checks on separate bank deposit slip, endorse and post payments to correct G/L accounts.
  • Post payments received from other stores (15-20 separate deposits).
  • Copies of manifest, checks and bank deposit slip received via fax and credit card payments.
  • Receive and post previous day lockbox deposit.
  • Process consolidated ROA log on shared drive for cash auditor and managements review.
  • Receive and log bank bags from Compton store.
  • Prepare and log bank bag for days deposit to be picked up by Brinks.

Office Assistant

Sherry’s Bizness
Los Angeles, USA
06.2010 - 06.2012
  • Created and update Excel Templates for monthly expense statements, rent payments, advances loaned/received.
  • Calendar and schedule escorts for court ordered restricted residents to doctor appointments.
  • Organize fundraiser for holiday contributions via mail, email, phone etc.
  • Type letters, progress reports, bulk mailing using mail merge.
  • Pick up and drop off mail at post office.
  • Update calendar for Director using Outlook.
  • Internet research for travel reservation and any special needs.

Accounts Receivable Specialist

HBB L.L.P.
Los Angeles, USA
01.2006 - 05.2010
  • Processing of daily bank deposit, cash application, write-offs of fees/cost and discounts into Elite Enterprise.
  • Interaction with attorneys, secretaries and clients regarding short pays and duplicate or over payments.
  • Collections on overdue bills and short pays, appeal deductions for electronic billing using Allegient Systems, Tymetrix 360 and Legal Exchange.
  • Process refunds to clients due to over or duplicate payments, compose cover letter with explanation for refund.
  • Run A/R aging reports and billing/payment history for client matters as requested by attorneys.
  • Assist billing supervisor with special project.

Accounts Receivable Specialist

Thomson Elite
Culver City, USA
10.2004 - 12.2005
  • Application of daily cash receipts - $500k daily average.
  • Post multi currency applications for GBP, Euros and CAD.
  • Process and post wire transfers, credit card payments and ACH payments.
  • Maintain cash reconciliation logs.
  • Researched unallocated cash for application to client accounts.

Accounts Receivable II

Oroweat/Entenmanns
El Segundo, USA
03.1999 - 09.2004
  • Sort and distribute checks to cash applications clerks daily.
  • Review cash application daily to ensure it was entered correctly.
  • Contact customers regarding unpaid, past due invoices or skipped invoices.
  • Research any billing and payment discrepancies.
  • Assist with Daily, Weekly and Month end balancing of A/R system.
  • Assist with and enter journal entries.

Accounts Receivable Clerk

Norwood Promotional
Inglewood, CA
  • Make daily bank deposit.
  • Post credit card payments.
  • Back up to billing and accounts payable groups.
  • Processed invoices, credit memos, and other documents related to accounts receivable.

Globe International
El Segundo, USA
  • Post credit card and wire transfers payments.
  • Prepare UPS for shipping.
  • Post journal entries for daily cash.
  • Review and release orders on credit hold when payments were received.
  • Account representative for all Canadian accounts.

Education

High School Diploma -

Gardena High School
Gardena, CA

Skills

  • Microsoft Word
  • Microsoft Excel
  • Typing (60 wpm)
  • 10 key by touch
  • Elite Enterprise
  • AS400
  • Sage
  • SAP
  • Great Plains
  • Oracle
  • Cash application
  • Payment processing
  • Account reconciliation
  • ACH transactions
  • Cross-functional collaboration
  • Dispute resolution
  • Attention to detail
  • Accounts receivable
  • Month-end closing

Timeline

Cash Application Specialist

Randstad USA/Monarch Landscaping
11.2024 - 12.2024

Accounts Receivable Specialist

Boutique Recruiting/Snyder Diamond
03.2023 - 10.2023

Accounts Receivable Specialist

Aptude/Wolters Kluwer
03.2019 - 12.2022

Accounts Receivables Coordinator

Robert Half/Century Group
07.2018 - 03.2019

Cash Application Specialist

Pelican Products
07.2018 - 03.2019

Chargeback Specialist

Live Nation
07.2018 - 03.2019

Accounts Receivable Clerk

Concord Music Group, Inc.
03.2015 - 01.2018

Payroll Assistant

Sony Pictures Entertainment
02.2015 - 03.2015

Accounts Receivables Analyst

Emerald Health Services
09.2014 - 12.2014

Cash Application Specialist

Airgas, Long Beach, CA
11.2013 - 07.2014

Cash Application

4Wheel Parts
03.2012 - 11.2013

Office Assistant

Sherry’s Bizness
06.2010 - 06.2012

Accounts Receivable Specialist

HBB L.L.P.
01.2006 - 05.2010

Accounts Receivable Specialist

Thomson Elite
10.2004 - 12.2005

Accounts Receivable II

Oroweat/Entenmanns
03.1999 - 09.2004

Accounts Receivable Clerk

Norwood Promotional

Globe International

High School Diploma -

Gardena High School

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Juanita Edey