Juanita Gagnon
South Jordan,UT.
Summary
- Talented Loan Officer with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Accurate and dedicated processor who evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Loan Officer/Processor/Loan officer assistant
Supreme
Cottonwood Heights, UT
04.2020 - 05.2023
- Loan Processing
- Extensive knowledge in product guidelines:Jumbo, FNMA, FMAC,FHA, VA, USDA
- Maintained data spreadsheets and pushed pipelines
- Originate Mortgage Loans.
Operations Supervisor
Mortgage Xpress
Palmdale, CA
03.2017 - 04.2020
- Maintained spreadsheets to monitor pipeline progress to meet deadlines
- High level of communication with all employees and affiliates
- Updated CRM software and monitored Encompass progress
- Supervised and trained processors, assistants, and loan officers.
Builder Sales Manager
New American Funding, Visited New, Communities
Tustin, CA
08.2015 - 04.2017
- Built strong connections with New Home Builders and sales staff
- Maintained spreadsheets and attended weekly sales conference calls
- Managed Loan officers with creative and new ways to earn business.
Mortgage loan Originator
KBHS
Santa Clarita, CA
12.2012 - 08.2015
- Traveled to communities, updated staff of new programs and incentives
- Data entry to Encompass
- Maintained Excel spreadsheets for all assigned communities
- Held weekly sales conference calls with affiliates.
Mortgage Loan Originator
Chase
Lancaster, CA
08.2006 - 04.2011
- Originated mortgage loans
- Licensed bank Employee:
01.2000 - 01.2006
- Opened non FDIC insured products
Education
General Studies
Antelope Valley College
MLO licensing course and CE— NMLS license received - undefined
Skills
- Loan origination, Product Knowledge including
- Conventional, FHA, VA, High
- Balance, Portfolio,and Brokered Communication, leadership, team
- Development, problem solving, Encompass, Excel, Microsoft Office, Teams,
- Various CRM systems
- Strategic Financial Planning
- Financial Advisement
- Reading Comprehension
- Status Updates
- Data Entry
- Mortgage Banking and Analysis
- Information Verification
- Loan Evaluations
- Legal Compliance
- Property Evaluation
- Federal Laws
- Government Standards
- Gathering Appraisals
- Customer Interaction
- Application Preparation
- Client Data Gathering
- Financial Document Review
- Processing Procedures
- Pulling Credit Reports
- Government Lending
- Client Interviews
- Financial History Reviews
- Production Leadership
- Regulatory Requirements
- Loan Origination and Underwriting
- Contacting Borrowers
- Completing Interviews
- Sound Judgment
- Community Reinvestment Act
- Financial Reports Analysis
- Program Requirements
- Cash Flow and Financial Analysis
- Desktop Underwriter
- Applicant Counseling
- Lending Software Systems
- Database Conversion
- Customer Inquiries
- Bank Secrecy Act
- Loss Protection
- Payoff Planning
- Manage Complaints
- Tax Code Knowledge
- Experian Credinomics
- Bank Security Issues
- Financial Planning Expertise
- Support Closings
- Compassionate Care
- Active Listening and Learning
- Legal Documentation
- Complete Loan Applications
- Calculate Payments
- Oral and Written Comprehension
- Calculations Error Correction
- Knowledge of VA Loan Process
- Regulatory Compliance Documentation
- Mortgage Closing Scheduling
- 10-Key Data Entry
- Analytical and Critical Thinking
- Compile Documents
- Principal, Interest and Payment Calculation
- Closing Costs Calculation
- Coordinate Applications
- Loan Process Coordination
- Appraisals
- Interviews
- Documentation
Certification
- Licensed NMLS- CALIFORNIA WASHINGTON UTAH
Timeline
Loan Officer/Processor/Loan officer assistant
Supreme
04.2020 - 05.2023
Operations Supervisor
Mortgage Xpress
03.2017 - 04.2020
Builder Sales Manager
New American Funding, Visited New, Communities
08.2015 - 04.2017
Mortgage loan Originator
KBHS
12.2012 - 08.2015
Mortgage Loan Originator
Chase
08.2006 - 04.2011
01.2000 - 01.2006
General Studies
Antelope Valley College
MLO licensing course and CE— NMLS license received - undefined
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