Juanita Green
Shelby,OH
Summary
Proven track record in account management, AP/AR, and inventory auditing. Skilled at implementing CRM/ERP systems and developing training materials to enhance team performance.
Overview
30
30
years of professional experience
Work History
Accounts Manager-sales,purchasing,shipping
Long View Steel
Mansfield, OH
04.2025 - 07.2026
- Developed training materials to improve team knowledge of products and services offered.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Managed supplier relationships to ensure timely delivery of goods.
- Analyzed purchasing data to identify cost-saving opportunities.
- Maintained inventory levels and conducted regular audits for accuracy.
- Coordinated shipping schedules to ensure timely delivery of goods.
- Developed relationships with carriers to enhance service reliability.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Customer Service/Scheduling Coordinator
DR Roofing
Shelby, OH
09.2022 - 04.2025
- Coordinated project schedules to optimize resource allocation and minimize delays.
- Managed communication between clients and contractors to ensure alignment on project timelines.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Materials Associate
Jay Industries-Sarca Division
Mansfield, OH
10.2010 - 09.2022
- Managed inventory levels, ensuring accurate stock availability for production needs.
- Implemented process improvements, resulting in enhanced operational productivity across the division.
- Coordinated shipments and deliveries, optimizing logistics processes for timely fulfillment.
- Collaborated with cross-functional teams to streamline materials procurement and usage.
- Resolved customer inquiries through multiple communication channels, ensuring prompt and effective service.
- Developed and implemented efficient production schedules to optimize resource allocation and minimize downtime.
- Collaborated with cross-functional teams to align production goals with supply chain capabilities.
- Analyzed production data to identify bottlenecks and recommend process improvements for enhanced efficiency.
- Utilized advanced scheduling software to forecast demand and manage inventory levels effectively.
- Reduced lead times for customer orders through effective planning and prioritization of production tasks.
Inventory Coordinator
MTD
Shelby, OH
06.1996 - 10.2009
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Implemented efficient tracking systems for incoming and outgoing inventory shipments.
- Monitored supply levels, ensuring timely reordering of materials to prevent shortages.
- Trained staff on inventory protocols, enhancing team productivity and accuracy.
- Led cross-functional teams in inventory audits, ensuring compliance with company policies.
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
Education
No Degree - Business Education
North Central State
Mansfield, OHHigh School Diploma -
Shelby Senior High
Shelby, OH06-1995
Skills
- Account management
- AP and AR management
- Purchase order processing
- Order processing
- Inventory auditing
- ERP implementation
- System improvements
- Data analytics
- Customer relationship management (CRM)
- Schedule management
- Warehouse management
- Multitasking Abilities
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Accounts Manager-sales,purchasing,shipping
Long View Steel
04.2025 - 07.2026
Customer Service/Scheduling Coordinator
DR Roofing
09.2022 - 04.2025
Materials Associate
Jay Industries-Sarca Division
10.2010 - 09.2022
Inventory Coordinator
MTD
06.1996 - 10.2009
No Degree - Business Education
North Central State
High School Diploma -
Shelby Senior High