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Associate Principal Engineer

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Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to learning and bettering process to maximize efficiency and accuracy of the workflow.

Accomplished Credit Analyst with a proven track record at First International Bank And Trust and BankVista, adept in risk assessment and financial statement analysis. Excelled in evaluating credit risk, managing problem loan reports, and enhancing financial review processes. Skilled in credit analysis with a keen ability to communicate complex financial information effectively.

Dynamic and detail-oriented professional with extensive experience in customer service at Target, excelling in guest accommodations and complaint handling. Proven ability to enhance guest experiences through clear communication and teamwork. Skilled in operating heavy machinery, having acquired a CDL license, while consistently maintaining high morale among team members.

Dynamic business manager excelling in customer service, financial management, and employee management. Proven ability to enhance operational workflows and achieve high customer satisfaction through effective problem resolution and communication.

Passionate social worker skilled in client advocacy, needs assessment, case management and community outreach.

Patient-oriented Nurse with 22years of patient care experience. Including 4 years as a hospital technician, 4.5 years in pediatric/postpartum nursing and 9.5 years of Emergency Room care. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with emergency care, trauma care, resuscitation efforts.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
. Willingness to take on added responsibilities to meet team goals.

As a graduate in Law Systems with practical legal experience at Saudi Ground Services, I contributed to internal investigations, legal reporting, and policy enhancement. My legal background is complemented by over a decade of operational and supervisory experience in customer service, where I led teams, optimized performance, and ensured service excellence. I bring a unique blend of legal insight and frontline leadership, supported by strong technical and interpersonal skills.


  my employment history consists of a number of responsibilities I feel I do work really well in. I love dealing with members of the public as well as solving problems put before me. this translates translate into every area of my professional life as a trainer i enjoy conversing with people and finding way in which i can make their life easier and resolve any issues they may have. As a painting and decorator for private clients I learnt the value of hard work and how a small mistake can become a larger issue overtime if not corrected early enough. although my role at Sainsburys is forever changing it was taught me how to work with a team both as a team leader and a member of team, as well as this the large amount of people i deal with on the daily with different issues has helped me work on my patience as well as understanding the small things can go along way in a customer interactions whether that be good or bad. as I am naturally an extroverted person I feel very suited to jobs which involve dealing with all types of people as i generally find all interactions interesting and will try my hardest to resolve any issue someone may have


Qualified and reliable customer service supervisor with over 15 years of customer service experience including utility billing, municipal services, and managing teams while meeting customer needs by providing timely, effective and empathetic support.
Committed to upholding City of Tempe standards for transparency, efficiency, and community service.


I volunteered at the Veterans Administration for about 10 years working in the Human Resources Department. I also have done varies jobs as a Certified and Geriatric Nurse for many years. Currently, I'm a transportation Owner for the state of Maryland since 2019 and a junior at Coppin State University obtaining my degree as a BS in Health Science.

Juanita Groen

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Customer Services Supervisor

Customer Service Representative

Education

High School Diploma -

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Customer Services Supervisor

Customer Service Representative

High School Diploma -

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