JUANITA HILL
Middletown,CT
Summary
Dedicated professional motivated to provide superior customer service skills. Highly organized and detail-oriented professional with progressive experience. Focused on building successful business partnership with consistent performance and unwavering dedication to excellence. Proficient and caring Patient Care Associate offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Hartford Hospital
10.2022 - Current
- Room patients, Vitals, Dressing/Undressing patients, Answering phones, Stock supplies, Hygiene/grooming, Transfer/Transport patient’s, EKG, Blood glucose monitoring, IV removal, Bed change/linen change
Phlebotomist
LabCorp
07.2019 - 10.2022
- Front desk, answering phones and returning calls, Blood draws on all age patients, Processing of specimens for couriers to pick up, Ordering of supplies on a weekly basic, Effectively communicating with patients, Taking payments from patients as needed, Organizing the office to provide a clean and safe environment
Aflac Independent Agent
Aflac
01.2018 - 02.2019
- Excellent communication
- Self-motivated, Multitask, Product knowledge, Sale presentations, Cold calling
- Secured new clients through effective networking, relationship building, and referral generation.
- Explained features of policies to customers and helped determine best policies to meet personal needs.
- Educated prospective clients about benefits of working with independent agent versus direct writers or captive agents.
Account Executive
37waysinc
07.2018 - 10.2018
- Set and monitored sales targets and identified potential customers, Effectively communicated with clients using well-developed interpersonal skills, which helped to improve relationships and rapport, Asked appropriate questions to identify prospects' needs and pinpoint the solutions that would be the best fit, Built and strengthened relationships with new and existing accounts to drive revenue growth
Medical Assistant
Red Rock Fertility
02.2017 - 11.2017
- Coordinate patient care, assist with minor surgeries, scheduling, injections, ordering medications, Communicated with all Pharmaceutical Reps
Fine Jewelry Sales Associate
JCPenney
01.2015 - 01.2017
- Sales, JCPenney Fine Jewelry, Customer service, watch repair, shipping and receiving
Medical Assistant
Green Valley & SIRM
01.2007 - 01.2015
- Same doctor-Scheduled appointments Assist with minor surgeries, Ultrasound's, Call backs, Blood draws
Education
Bachelor of Science: BSB/MK -
University of Phoenix ( active student )
Medical Assistant -
Heritage College
08.2005
Skills
- Excellent communication skills
- Vitals
- EKG
- Blood glucose monitoring
- IV removal
- Phlebotomy Techniques
- Vital signs monitoring
- Direct Patient Care
- HIPAA Compliance
- Verbal and written communication
- Patient Transport
- Medical Terminology
Certification
CPR certification
Timeline
Patient Care Associate
Hartford Hospital
10.2022 - Current
Phlebotomist
LabCorp
07.2019 - 10.2022
Account Executive
37waysinc
07.2018 - 10.2018
Aflac Independent Agent
Aflac
01.2018 - 02.2019
Medical Assistant
Red Rock Fertility
02.2017 - 11.2017
Fine Jewelry Sales Associate
JCPenney
01.2015 - 01.2017
Medical Assistant
Green Valley & SIRM
01.2007 - 01.2015
Bachelor of Science: BSB/MK -
University of Phoenix ( active student )
Medical Assistant -
Heritage College