JUANITA HUNTER-NEAL
Springfield,TN
Summary
Efficient professional with 22+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer service. Aiming to leverage my skills to successfully fill the Customer Service role at your company.
Overview
22
22
years of professional experience
Work History
School Bus Driver
Robertson County School/ Transportation
04.2023 - 07.2025
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Customer Service Representative
ACE EXTERMINATING
06.2022 - 03.2023
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Claims Adjuster
ASURION
04.2005 - 06.2022
- Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Pay and process claims within designated authority level.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
Infant Teacher
LA PATITE
08.2003 - 04.2005
- Responsible for care of up to 4 infants which included feeding, changing and interaction with each individual infant.
- Communication with parents as to any concern or daily activities in regards to their child.
- Interaction with infants to teach mobile skills or assist in feeding when unable to feed themselves.
Education
Associate In Science (A.S.) - Clinical Medical Assisting
High Tech Institution
Nashville, TN07.2002
High School Diploma - undefined
Stratford High School
Nashville, TN05.1992
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
Timeline
School Bus Driver
Robertson County School/ Transportation
04.2023 - 07.2025
Customer Service Representative
ACE EXTERMINATING
06.2022 - 03.2023
Claims Adjuster
ASURION
04.2005 - 06.2022
Infant Teacher
LA PATITE
08.2003 - 04.2005
High School Diploma - undefined
Stratford High School
Associate In Science (A.S.) - Clinical Medical Assisting
High Tech Institution
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