JUANITA JACKSON
Madison,WI
Summary
Park ranger with expertise in visitor engagement and safety protocols. Demonstrated ability in land navigation and wildlife handling, consistently achieving public safety and educational objectives over several seasons.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Park Ranger
City of Madison
Madison, WI
01.2025 - Current
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Developed strong partnerships with local law enforcement agencies for improved coordination during emergencies or critical incidents.
- Utilized topography using GPS technology when analyzing park parameters and terrain.
- Played key role in emergency situations, providing first aid and coordinating with emergency services when necessary.
- Utilized CAD technology to manage dispatch communications, track field activity, and ensure timely response to public service calls.
Operations Manager-Majestic Theatre
FPC Live
Madison, WI
03.2019 - 01.2025
- Oversaw daily operations of music venue while maintaining safety compliance.
- Developed innovative parking management system to improve visitor experiences.
- Executed concerts and private events, increasing community engagement.
- Formulated event policies and procedures to ensure operational consistency.
- Managed ticketing processes and box office operations to enhance profitability.
- Facilitated evaluations and training sessions to advance staff skills.
- Built strong relationships with media and sponsors for effective event promotion.
- Worked closely with promoters of national touring bands for successful collaboration.
- Trained and managed venue staff, ensuring high-quality service standards.
- Maintained and inventoried the building and all equipment, coordinating with vendors and service providers.
- Prepared financial reports and monitored financial performance.
Event Security Guard
Harris Security
Madison, WI
08.2017 - 04.2019
- Responded swiftly to emergency situations, assessing and resolving issues effectively.
- Secured premises and personnel through property patrols and surveillance equipment monitoring.
- Granted escorted entry for authorized individuals into secure areas.
- Drafted detailed reports on property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Administered basic first aid and CPR to individuals requiring medical attention until emergency medical personnel arrived.
Assistant, Director/Clinic Lead
International Hyperbaric Association/Wisconsin Hyperbarics
Hacienda Heights, CA
01.2005 - 01.2019
- Advised patients on lifestyle choices affecting injuries, conditions, and recovery.
- Assessed medical histories, ordered diagnostic images, and documented findings to diagnose health issues.
- Treated numerous patients weekly, maintaining accurate and organized patient notes and charts.
- Supported team efficiency by ensuring well-stocked and organized supplies.
- Managed client inquiries during director's absence, providing detailed and helpful responses.
- Spearheaded extensive event marketing initiatives, promoting services and events to maximize community engagement and attendance.
Special Education Paraprofessional
School District of Poynette
Madison, WI
01.2009 - 01.2019
- Supported the education of diverse special education students across multiple levels.
- Implemented behavior modeling and specialized teaching methods to foster and reinforce social skills.
- Maintained clean, organized, and sanitized classrooms to ensure student health and optimize classroom functionality.
- Evaluated student assignments for quality and completeness before submission for grading.
- Led small group sessions focusing on fundamental concepts such as alphabet, shapes, and color recognition.
- Coordinated classroom materials to aid teachers in daily instruction and activities.
- Prepared instructional materials, including copying, creating bulletin boards, and arranging workspaces.
- Assisted teachers with classroom management and documentation to uphold a positive learning environment.
Education
High School Diploma - undefined
Ponderosa High School
Parker, CO01.1993
Skills
- Proven expertise in developing and executing effective marketing strategies to enhance brand visibility and drive sales growth
- Strong management skills demonstrated in successfully coordinating teams and projects to achieve organizational objectives
- Exceptional problem-solving abilities, adept at analyzing complex issues and implementing innovative solutions
- Effective communicator with a track record of fostering positive relationships with clients, stakeholders, and team members
- Skilled in strategic planning and implementation, ensuring efficient operations and optimal resource utilization
- Detail-oriented with a commitment to accuracy in documentation and data analysis
- Proficient in utilizing CRM systems and other tools to streamline processes and enhance productivity (10 years)
- Market Research
- Event Marketing
- Contract Negotiation
- Events Management
- Financial Management
Certification
CNA
CPR
FEMA: Crowd management for sports and events.
NCS4: Large Crowd Management during Crisis
Texas A&M: National Emergency Response and Recovery Mass Casualty
Timeline
Park Ranger
City of Madison
01.2025 - Current
Operations Manager-Majestic Theatre
FPC Live
03.2019 - 01.2025
Event Security Guard
Harris Security
08.2017 - 04.2019
Special Education Paraprofessional
School District of Poynette
01.2009 - 01.2019
Assistant, Director/Clinic Lead
International Hyperbaric Association/Wisconsin Hyperbarics
01.2005 - 01.2019
High School Diploma - undefined
Ponderosa High School