Juanita L. Johnson
Waldorf,United States of America
Summary
IT Security and Program Manager with 15+ years of federal government experience leading cybersecurity, compliance, cloud services, and enterprise technology initiatives. Currently serves in multiple leadership roles as a Program Manager, System Security Administrator, and Information System Security Officer (ISSO) at HUD, overseeing identity and access management, security assessments, Authority to Operate (ATO) activities, and enterprise security operations. Proven success managing complex IT programs and application lifecycles from requirements analysis through implementation, modernization, and sustainment while ensuring compliance with federal security, privacy, and risk management frameworks.
As Program Manager for contractor support staff, leads Microsoft 365 cloud operations, ensuring secure, reliable communication, collaboration, and content management services across the organization. Directs the implementation and administration of enterprise application services and collaboration platforms that support mission-critical business functions. Provides oversight for application development, integration, testing, deployment, documentation, and ongoing maintenance of enterprise systems, ensuring operational effectiveness, security compliance, and alignment with organizational objectives.
Skilled at leading cross-functional teams, managing contractor performance, coordinating with internal and external stakeholders, and translating complex technical and cybersecurity requirements into actionable strategies for executive leadership. Recognized for strengthening cybersecurity posture, enhancing operational efficiency, and delivering secure, mission-focused technology solutions that support organizational and national priorities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
System Security Administrator (SSA) & Program Manager
Department of Housing and Urban Development (HUD)
Washington, DC
11.2019 - Current
- Manage user access, conduct periodic access reviews, approve/reject requests, and ensure compliance with HUD account management and security policies.
- Serve as the primary liaison for IT security, privacy, compliance, and risk management activities, coordinating efforts among Housing offices, OCIO, Privacy Office, contractors, and stakeholders.
- Lead Assessment & Authorization (A&A), continuous monitoring, and Authority to Operate (ATO) activities, including development and maintenance of security documentation, POA&Ms, JCAM artifacts, contingency plans, and security assessments.
- Implement and oversee enterprise security controls, infrastructure standards, account deactivation processes, annual recertifications, and incident reporting to ensure confidentiality, integrity, and availability of systems.
- Manage IT projects and application lifecycles, including requirements gathering, business process analysis, system enhancements, testing, implementation, troubleshooting, and operational support.
- Provide program and project management leadership for application maintenance, modernization, and strategic technology initiatives, ensuring alignment with business objectives and federal requirements.
- Use SharePoint as a collaboration tool to manage and share files and information across the organization; allows multiple users to collaborate in one central location.
- Oversee IT acquisitions, budgets, investment portfolios, contract activities, and technical reviews to support effective procurement and resource management.
- Ensure system design and architecture are clearly documented and maintained in Interface Control Documents (ICDs) and architectural diagrams.
- Conduct risk assessments, vulnerability reviews, audit log analysis, security metrics reporting, and remediation planning to strengthen cybersecurity posture and regulatory compliance.
- Facilitate stakeholder meetings, document business requirements, translate technical and policy guidance, and communicate project status, risks, and recommendations to executive leadership.
- Lead cross-functional teams, monitor contractor performance, ensure adherence to development processes, and drive continuous improvement initiatives.
- As the Program Manager and ISSO, I coordinate the integration of application services with enterprise architecture, aligning web-based solutions, messaging systems, and collaboration tools with HUDs requirements, performance standards, and policies and ensure Contract staff protects information.
- Develop strategic solutions that address current and future business needs while ensuring compliance with federal information security, privacy, and financial management requirements.
- Prepare reports, assessments, presentations, and documentation; maintain SharePoint repositories; and provide technical guidance on complex IT and security matters.
- Supervisor: Cherlayne Walker: (202) 402-6880
- Director, Housing Office of System & Technology
- Title: System Security Administrator (SSA) & Program Manager
- Information System Security Officer (ISSO)
- Home Equity Conversion Mortgage program (HECM)
- Grade Level: GS-14, Step 4
- Salary: $167,902
- Hours per Week: 40
Management Analyst/DATA Act Liaison
Department of Housing and Urban Development (HUD)
Washington, DC
12.2018 - 11.2019
- Researched and implemented business process improvements to enhance Housing program efficiency, compliance, and operations.
- Served as DATA Act Project Liaison, supporting federal spending transparency and reporting requirements.
- Developed management plans, SOPs, policies, and procedures to ensure compliance with HUD regulations and organizational objectives.
- Led process improvement studies, audit reviews, risk assessments, and corrective action initiatives to strengthen operational effectiveness and internal controls.
- Coordinated with CFO, contractors, and stakeholders to document requirements and support the transition from manual to automated reporting processes.
- Managed data validation, quality assurance, and quarterly certification activities to ensure accuracy, compliance, and reporting integrity.
- Oversaw contractor performance, facilitated requirements gathering, and conducted User Acceptance Testing (UAT) to support successful system implementations.
- Provided technical guidance, responded to complex inquiries, represented the organization in meetings, and supported compliance, reporting, and risk mitigation efforts.
- Supervisor: Carol Britton (240)462-8335har
- Office of Housing, FHA Deputy Comptroller
- Grade Level: GS-13, Step 1
- Salary: $99,172
- Hours per Week: 40
Information Technology Specialist
District of Columbia Government
Washington, DC
10.2017 - 11.2018
- Served as Scrum Master and Technical Project Manager for Agile software development projects, managing project delivery, JIRA tracking, risks, dependencies, and stakeholder communications.
- Provided strategic IT consulting and customer-facing leadership, delivering demonstrations, presentations, and guidance on system enhancements, modernization efforts, and technology solutions.
- Led requirements gathering, business process analysis, and process re-engineering initiatives to improve operational efficiency and support system modernization.
- Collaborated with stakeholders, developers, testers, and business users to define requirements, prioritize enhancements, and ensure successful implementation of IT solutions.
- Ensured compliance with Agile methodologies, privacy regulations, agency policies, security requirements, and software development standards throughout the project lifecycle.
- Managed privacy risk assessments, compliance activities, and mitigation strategies while communicating risks, recommendations, and regulatory requirements to leadership and stakeholders.
- Oversaw software testing, quality assurance, User Acceptance Testing (UAT), security testing, and deployment activities to ensure system functionality, security, and performance.
- Provided technical leadership and advisory support on IT strategy, application development, system enhancements, troubleshooting, and emerging business requirements.
- Developed project plans, metrics, reports, process documentation, workflows, and operational procedures to support program objectives and continuous improvement.
- Monitored system performance, analyzed audit logs and service desk tickets, resolved issues, and supported ongoing maintenance and operational support activities.
- Supervisor: Madan Burra (202) 451-4872
- Division Chief, Application Support Division (ASD I)
- Grade Level: GS-12
- Salary: $90,000
- Hours per Week: 40
Education
Associate degree - Criminal Justice
Prince George’s Community College
Largo, MD12-1998
Skills
- System Security Administration
- Project/Program Management
- Agile Methodologies
- Information System Security
- Compliance Management
- Business Process Improvement
- Stakeholder Communication
- Risk Management
- Enterprise IT Initiatives
- Identity and Access Management
- Application Architecture
- Requirement Gathering
Certification
FAC P/PM Annual recertification April 2026
HONORS AND AWARDS
Superior Performance Awards, Time Off Awards
Country of citizenship
United States of America
Veterans' Preference
No
Highest Grade
GS-0301-14, Present
Contact Current Employer
Yes
AVAILABILITY
- Job Type: Permanent
- Work Schedule: Full Time
- Clearance: Full Background Investigation
DESIRED LOCATIONS
- US-DC-District of Columbia
- US-Maryland
- US-Virginia
Timeline
System Security Administrator (SSA) & Program Manager
Department of Housing and Urban Development (HUD)
11.2019 - Current
Management Analyst/DATA Act Liaison
Department of Housing and Urban Development (HUD)
12.2018 - 11.2019
Information Technology Specialist
District of Columbia Government
10.2017 - 11.2018
Associate degree - Criminal Justice
Prince George’s Community College