Juanita Lucas
Indianapolis,IN
Summary
Dedicated healthcare professional with expertise in patient care initiatives, collaboration, and effective communication. Proven ability to enhance workflow efficiency and develop training materials to improve service delivery.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Ortho/Pacu Surgery Liaison
Ascension St. Vincent Indianapolis Hospital
Indianapolis, IN
08.2021 - Current
- Facilitated communication between departments to enhance collaboration and workflow efficiency.
- Coordinated patient care initiatives, ensuring adherence to hospital protocols and standards.
- Developed training materials for staff on new procedures and policies, promoting consistent practice.
- Analyzed patient feedback data to identify areas for service improvement and implement changes.
Patient Care Assistant
IU Health Arnett
Lafayette, IN
01.2021 - 02.2022
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to healthcare team, enhancing patient response times.
- Educated patients on health management and wellness practices, promoting better recovery outcomes.
- Coordinated with multidisciplinary teams to streamline patient care processes, improving overall service delivery.
Health Information Management Clerk
Community Westview Hospital
02.2002 - 10.2013
- Managed patient records, ensuring compliance with healthcare regulations and confidentiality standards.
- Coordinated data entry and retrieval processes to enhance accuracy in health information reporting.
- Streamlined record management systems, improving retrieval times for patient information requests.
- Trained new staff on electronic health record systems and best practices in data management.
Education
High School Diploma -
West Side High Sshool
Gary, INSkills
- Assertiveness
- Mediation skills
- Influencing skills
- Representative experience
Certification
NHA - Certified Medical Assistant Certified - Certification #A3W8M3Y6 Effective date 03/22/2026/ Expiration date 03/22/2028
BLS certification. Certification # r1akxqe3vub4upnydhdjnkxr
Issue Date 01/20/2026 Expiration Date 01/31/2028
Timeline
Ortho/Pacu Surgery Liaison
Ascension St. Vincent Indianapolis Hospital
08.2021 - Current
Patient Care Assistant
IU Health Arnett
01.2021 - 02.2022
Health Information Management Clerk
Community Westview Hospital
02.2002 - 10.2013
High School Diploma -
West Side High Sshool