Juanita Murrell
Cleveland,TX
Summary
Experienced School Bus Driver specializing in safe, reliable student transportation. Proven track record of efficient route optimization and high passenger satisfaction. Committed to safety and punctuality with licenses and certifications in transportation management and defensive driving.
Overview
1
1
Certification
12
12
years of professional experience
Work History
School Bus Driver
Cleveland ISD
05.2024 - Current
- Transported 50+ students daily safely.
- Reduced route time by 15% with efficient navigation.
- Maintained 100% punctuality for 3 consecutive years.
- Assisted in loading and unloading passengers with mobility aids and equipment.
- Ensured safety compliance while transporting students with special needs.
- Monitored student behavior to maintain a safe and respectful environment.
- Conducted pre-trip vehicle inspections to ensure operational readiness.
- Coordinated with parents and school staff regarding transportation schedules and needs.
- Developed individualized strategies for managing diverse student requirements during transit.
- Ensured student satisfaction by maintaining a clean, comfortable, and well-organized bus environment.
- Supported special needs students by effectively communicating with parents, teachers, and administrators regarding individual requirements.
- Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.
Dispatcher
Cleveland ISD
06.2023 - 05.2024
- Operated 5 routes, exceeding customer service metrics.
- Increased rider satisfaction by 20% per annual survey.
- Trained 10+ new drivers in route management.
- Coordinated daily transportation schedules for efficient student pick-up and drop-off.
- Monitored communication systems to ensure timely response to transportation needs.
- Maintained accurate records of vehicle assignments and driver availability.
- Led initiatives to streamline communication between drivers, schools, and parents.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of the school bus fleet .
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
School Bus Driver
Cleveland ISD
07.2020 - 06.2023
- Ensured student safety during transportation by following established routes and protocols.
- Conducted pre-trip inspections to verify bus functionality and adherence to safety regulations.
- Provided exceptional customer service by maintaining positive interactions with students and parents.
- Adapted to changing schedules and emergencies while maintaining a calm demeanor.
- Collaborated with school staff to address student behavior issues on the bus effectively.
- Obeyed federal, Texas and local traffic laws and regulations to enable safe transportation outcomes for participants.
School Bus Driver
Huffman ISD
06.2017 - 07.2020
- Assisted in training new drivers on safety procedures and operational protocols.
- Monitored traffic conditions to optimize travel time while ensuring passenger safety.
- Maintained accurate records of bus mileage, fuel consumption, and maintenance needs.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
School Bus Driver
Tarkington ISD
09.2014 - 05.2017
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Education
Associates of Arts - Business Management
Benedictine University
Lisle, IL05-2018
Bachelor of Science - Supply Chain, Transportation And Logistics
Bellevue University
Bellevue, NE05-2022
Skills
- Defensive driving
- Route optimization
- Passenger safety
- Fleet management
- Time management
- Customer service
- Vehicle maintenance
- Navigation systems
Certification
- Certified School Bus Driver - American Bus Association
- First Aid Certified - Red Cross
Timeline
School Bus Driver
Cleveland ISD
05.2024 - Current
Dispatcher
Cleveland ISD
06.2023 - 05.2024
School Bus Driver
Cleveland ISD
07.2020 - 06.2023
School Bus Driver
Huffman ISD
06.2017 - 07.2020
School Bus Driver
Tarkington ISD
09.2014 - 05.2017
Associates of Arts - Business Management
Benedictine University
Bachelor of Science - Supply Chain, Transportation And Logistics
Bellevue University