Juanita Pena
Personal Care Assistant
Elk Grove,CA
Summary
Compassionate and detail-oriented care technician with over 20 years of healthcare experience, dedicated to serving the geriatric population. Proven expertise in monitoring clients with cognitive and mental disabilities while consistently adhering to individualized care plans. Committed to enhancing patient quality of life through empathetic support and effective communication, with a strong passion for positively impacting the lives of seniors. Seeking a role that leverages extensive experience in providing exceptional care and improving patient outcomes, fostering an environment of support and encouragement as clients navigate the challenges of aging and illness.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Personal Care Assistant
WelbeHealth
Elk Grove, CA
12.2025 - Current
- Collaborated with nurses and caregivers to coordinate dependable, person-centered support services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client's specific needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within the caregiver community to gain continuous knowledge.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
Personal Care Assistant
WelbeHealth
Rosemead, CA
09.2024 - 12.2026
- Supported members with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Assisted with transfers, ambulation, and mobility support using safe body mechanics and assistive devices.
- Monitored changes in condition and promptly reported concerns to interdisciplinary care team.
- Reinforced care plans by following individualized support needs and daily living routines.
- Provided companionship and emotional support to encourage engagement, safety, and trust.
- Documented care activities accurately to maintain continuity across team handoffs and visits.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Rehabilitation Technician
Pate Rehabilitation
Anna, TX
04.2017 - 04.2018
- Monitored patients regularly, assisting with equipment use to enhance comfort and recovery.
- Frequently checked up on patients and offered patients assistance on using the equipment.
- Executed operational duties, including phone management, document copying, and schedule updates, to ensure smooth clinic operations.
- Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
- Delivered primary resident care and supported daily living activities to promote patient well-being and independence.
- Documented and filed patient health reports and charts.
- Performed operational duties such as answering the phone, copying documents and updating schedule boards.
- Observed strict confidentiality and safeguarded all patient-related information.
Caregiver Technician
Legacy Assisted Living & Memory Care
Denison , TX
10.2014 - 05.2017
- Maintained clean, organized environment, enhancing client comfort and safety.
- Facilitated independence for disabled individuals while vigilantly ensuring their safety.
- Developed strong and trusting rapport with each client to facilitate the best care possible.
- Oversaw medication and personal hygiene activities to uphold client safety and well-being.
- Worked to improve patient outlook and daily living through compassionate care.
- Maintained a clean and well-organized environment to promote client happiness and safety.
- Enforced safety procedures in accordance with facility policies and government regulations.
- Screened telephone calls and inquiries and directed them effectively.
- Screened telephone calls and inquiries and directed them as appropriate.
- Facilitated client's daily activities by handling errands like grocery shopping and dry cleaning pickup.
- Managed housekeeping duties and laundry services to support client hygiene and comfort.
WIC Clerk
Sherman Wic Office
Sherman , Tx
03.2008 - 05.2017
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Welcomed guests and clients in an upbeat and friendly manner.
- Managed incoming and outgoing calls for busy office.
- Updated patient accounts and information on a daily basis.
- Handled and processed confidential patient information.
- Maintained the front desk and reception area in a neat and organized fashion.
- Managed clerical needs of company employees, including copying, faxing and file management.
Education
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CAAssociate of Arts - CHILD DEVELOPMENT
CALIFORNIA STATE UNIVERSITY LOS ANGELES
LOS ANGELES, CASTATE CERTIFIED - MEDICAL ASSISTANT
Regan Career Institute
El Monte, CASkills
Bilingual in [Spanish]
Data entry proficiency
Patient documentation
Documentation management
Records management
Appointment scheduling
Time management skills
Care documentation
Interpersonal skills
Communication effectiveness
Documentation management
Cross-cultural sensitivity
Quick learner
Reporting documentation
Interpersonal communication
Education and Training
United States,USA,United States
Timeline
Personal Care Assistant
WelbeHealth
12.2025 - Current
Personal Care Assistant
WelbeHealth
09.2024 - 12.2026
Rehabilitation Technician
Pate Rehabilitation
04.2017 - 04.2018
Caregiver Technician
Legacy Assisted Living & Memory Care
10.2014 - 05.2017
WIC Clerk
Sherman Wic Office
03.2008 - 05.2017
STATE CERTIFIED - MEDICAL ASSISTANT
Regan Career Institute
Associate of Arts - CHILD DEVELOPMENT
CALIFORNIA STATE UNIVERSITY LOS ANGELES
High School Diploma -
James A. Garfield Senior High School