Juanita Smith
Las Vegas
Summary
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Healthcare professional equipped with comprehensive experience in home health management. Skilled in developing patient-centered care plans and optimizing resource allocation. Known for fostering team collaboration and adaptability to changing healthcare needs. Key strengths include regulatory compliance and operational oversight.
Overview
16
16
years of professional experience
Work History
Administrator
Clark County Home Health Services LLC
06.2020 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established effective communication channels between staff members, promoting collaboration and information sharing across departments.
- Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services.
- Set goals for the organization''s growth while maintaining high levels of client satisfaction through excellent service provision.
- Analyzed patient data to identify trends and opportunities for service improvements.
- Provided direct personal care and administrative services to clients.
PCA / Med Tech
Layton Of Las Vegas
09.2016 - 04.2020
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Office Manager /Lead Intake Coordinator
U R First Home Health Care
02.2014 - 08.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Receptionist Administrator
New Life Personal Care
01.2010 - 12.2013
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
CNA
Desert Springs Hospital
10.2008 - 12.2009
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Licensed Hair Design
Academy of Hair Design
Las Vegas10-2007
Medical Assistant
Heritage College
Las Vegas, NV06-2001
No Degree - CNA
College of Southern Nevada
Las Vegas, NV08-1998
High School Diploma -
Western High School
Las Vegas, NV06-1989
Skills
- Office administration
- MS office
- Documentation and reporting
- Decision-making
- Team building and leadership
- Office management
- Business administration
- Bookkeeping
- Operations management
- Information management
- Policy implementation
- Orientation and training
- Payroll administration
- Calendar management
- Database management
Timeline
Administrator
Clark County Home Health Services LLC
06.2020 - Current
PCA / Med Tech
Layton Of Las Vegas
09.2016 - 04.2020
Office Manager /Lead Intake Coordinator
U R First Home Health Care
02.2014 - 08.2016
Receptionist Administrator
New Life Personal Care
01.2010 - 12.2013
CNA
Desert Springs Hospital
10.2008 - 12.2009
Licensed Hair Design
Academy of Hair Design
Medical Assistant
Heritage College
No Degree - CNA
College of Southern Nevada
High School Diploma -
Western High School
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