Juanita Zavala
Summary
Dynamic and detail- oriented professional with a diverse background spanning medical administration, operations management and account management. Proven of streamlining workflows, improving client satisfaction and driving operational efficiency across healthcare and corporate environments.
Overview
9
9
years of professional experience
Work History
Medical Administrative Assistant
Body Align Physical Therapy
01.2024 - Current
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Processed insurance claims and verified patient eligibility for services efficiently.
- Maintained accurate electronic health records, ensuring compliance with privacy regulations.
- Supported billing processes by preparing invoices and following up on outstanding accounts.
Operations Manager
NYC EDC
01.2021 - 01.2023
- Led cross-functional teams to implement process improvements and optimize resource allocation.
- Streamlined operational workflows, enhancing project delivery timelines and efficiency.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Facilitated effective communication between day and night shifts to ensure smooth transitions and continuity of service.
Account Manager
LaborMax Staffing
01.2017 - 01.2020
- Developed customized account strategies to meet diverse client needs and objectives.
- Developed recruitment strategies to attract top talent across various departments.
- Verified and distributed paychecks to employees totaling 150+ checks weekly, demonstrating exceptional attention to detail.
- Generated leads through networking events, expanding the company''s potential client base.
Education
High School Diploma -
Hayward High School
Hayward, CALanguages
Spanish
English
Timeline
Medical Administrative Assistant
Body Align Physical Therapy
01.2024 - Current
Operations Manager
NYC EDC
01.2021 - 01.2023
Account Manager
LaborMax Staffing
01.2017 - 01.2020
High School Diploma -
Hayward High School