JUAN J GUTIERREZ
Englewood,New Jersey
Summary
Motivated high school senior with hands-on experience in customer service and restaurant operations. Recognized as a Rutgers Business School PREP Scholar, adept at fostering positive customer interactions and resolving complaints with empathy. Eager to leverage leadership skills and enhance business acumen in dynamic environments.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Cashier / Waiter
Country MKT Diner
Closter, NJ
05.2025 - 12.2025
- Facilitated order taking and crafted positive dining experiences for customers.
- Processed customer transactions efficiently at Country MKT Diner.
- Handled cash and processed payments with accuracy.
- Maintained accurate cash drawer and balanced register at the end of shifts.
- Assisted customers with menu selections and answered inquiries promptly.
- Resolved customer complaints with empathy, ensuring satisfaction and loyalty.
- Worked with a team to maintain an efficient, professional service environment.
- Interacted with customers to enhance their dining experience. to create a welcoming atmosphere at the diner.
- Arranged tables and assisted with food service operations.
Education
Senior -
Dwight Morrow High School
Englewood, NJ09-2026
Skills
- Customer service and client interaction
- Transaction processing
- Order processing
- Client interaction
- Teamwork and collaboration
- Time management and organization
- Effective communication
Accomplishments
- Rutgers Business School PREP Scholar — Completed college-level business coursework and earned 3 college academic credits.
- President, Spanish Honor Society (SHS) | Co-President, Latino Student Alliance | Vice President, National Art Honor Society (NAHS)
- Assistant Stage Manager — Supported production operations and organization for school musical.
- Girls' Soccer Team Manager — Assisted with team organization and coordination.
- Community Volunteer — Participated in cultural and community activities; bilingual in English and Spanish.
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
- Community Service Volunteer, Korean-American Association of New Jersey (KAANJ) — Fort Lee, NJ (September 2025)
Timeline
Cashier / Waiter
Country MKT Diner
05.2025 - 12.2025
Senior -
Dwight Morrow High School