JUAN JOSE HERNANDEZ VEGA
Katy,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Account Specialist
FASTENAL
10.2017 - 12.2021
- Proactively identified upselling or cross-selling opportunities within existing accounts for increased revenue generation.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Assisted in the successful implementation of new inventory management software, streamlining operations within the stockroom.
- Used in-store system to locate inventory and place special orders for customers.
- Negotiated contracts with clients, securing long-term business partnerships and fostering mutual growth opportunities.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
Insurance Sales Executive
Chubb Insurance
10.2015 - 10.2017
- Negotiated favorable terms with carriers to secure the best possible coverage for clients at competitive prices.
- We conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Cultivated partnerships with related businesses such as real estate agencies or car dealerships for mutually beneficial referrals.
- Educated clients on insurance policies and procedures.
- Structured internal role-playing exercises to improve agents' sales effectiveness, overcome client objections and enhance client renewal rates.
Education
Bachelor Degree - Sales And Marketing Education
UNIVERSIDAD AUTÓNOMA DE COAHUILA (FACULTAD DE ECONOMÍA Y MERCADOTECNIA)
Torreon, Coahuila, Mexico12.2015
Skills
- Negotiation
- Customer Service
- Stock management
- Relationship Building
- Project Planning
- Problem Resolution
- Processing payments
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Account Specialist
FASTENAL
10.2017 - 12.2021
Insurance Sales Executive
Chubb Insurance
10.2015 - 10.2017
Bachelor Degree - Sales And Marketing Education
UNIVERSIDAD AUTÓNOMA DE COAHUILA (FACULTAD DE ECONOMÍA Y MERCADOTECNIA)