Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Home Delivered Meals Coordinator
Human Services Association
Bell Gardens, CA
06.2021 - Current
Analyze the efficiency and the organizational structure of the 28 Home Delivered Meals routes and the program overall.
Established and maintained vehicle maintenance and repairs records for 18 to 28 vehicles.
Assign individual driver training modules and discuss and interpret monthly 10 minute topics provided by SafetyFirst.
Provide ongoing technical assistance to staff with various databases.
Ensure that agency, funding sources, and other regulatory requirements are followed. Create and compile accurate monthly financial, participation, and statistical reports.
Prepare written materials, such as reports, memos, and coordinate advocacy efforts.
Maintain collaborations with the catering subcontractor and senior nutrition centers and the community.
Schedule, attend and facilitate monthly staff meetings and quality assurance meetings.
Conduct client intakes and in home assessments, enter assessments into the database, prepare and organize client files.
Initiated the program’s first file archive log system.
Program Supervisor
Home Visitation Program Expansion
01.2019 - 05.2021
Supervise parent educators and maintain documentation for individual monthly reflective supervision.
Onboard new hires, conduct monthly meetings, compose monthly and quarterly DMH/DPH reports, observe parent educators and provide feedback.
Complete annual evaluations, approve timecards and mileage reimbursement requests, and monitor budgets.
Provide leadership, oversight, and vision for the home visiting program. Coordinate and monitor service delivery in accordance with the evidence based curriculum Parents as Teachers and its essential requirements and quality standards.
Develop and maintain policies and procedures.
Establish and maintain collaborations with community organizations and build and maintain networks.
Project Coordinator
CHOEUR & RRTP/LIFE
01.2017 - 01.2019
Supervise the Children’s Health Outreach, Enrollment, Utilization, and Retention services (CHOEUR) program funded by the Los Angeles Department of Public Health.
Supervise the Low Income Fare is Easy (LIFE) program; formerly known as RRTP, funded by the Metropolitan Transportation Authority.
Coordinate outreach and enrollment events throughout the service planning areas 3, 7, and 8.
Establish and maintain professional relationships with other entities, nonprofit organizations, and participate in coalitions.
Compose monthly program reports and submit them to the DPH and MTA contract managers along with the invoices for services rendered.
Compose monthly activity reports for each program.
Review and submit monthly Medi-Cal Administrative Activity time surveys for the CHOEUR program.
Analyze the data entered by staff and review it for accuracy. Review and approve staffs’ timesheets, overtime, and mileage claim sheets.
Enrollment Specialist & Interim Program Coordinator
CHOEUR
01.2015 - 01.2017
Served as the interim coordinator after the program coordinator resigned, I saw the day to day activities and completed reports and ensured invoices were submitted.
Screened families for low or no cost health coverage, completed health coverage applications for families and submitted them to the Department of Social Services.
Followed up with clients to ensure a successful enrollment, troubleshoot utilization issues and assisted clients with renewal forms.
Assisted non-agency clients; troubleshoot case issues, created case complaints and advocated for clients through the assistance of liaisons at the Department of Public Social Services.
Conducted outreach and presentations at community health and resource fairs, WIC, and community clinics.
Education
Bachelors of Arts - Sociology
CSULB
05-2014
Skills
Proficient in Microsoft 365; Outlook, Excel, Power BI, Teams, Forms
Touch typing; 40 wpm Critical Thinking and analytical Time management; organized and detail oriented
Patient, Teamwork, Interpersonal, Leadership, Creative, Self Motivated, Reliable, Empathetic, Highly Adaptable, Dedicated, Comfortable with public speaking, logical
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
CPR certified : expires 10/27/2026
Fred Pryor Trainings; Excel, Transition to Supervisor, Basic Supervision
Mental Health First Aid; United Cambodia Association in Long Beach
LA Best Babies Home Visiting Cohort Training
WSLB Domestic Violence Advocate Training
Maternal and Child Health Access “We’ve Got You Covered Training” health coverage training
Timeline
Senior Home Delivered Meals Coordinator
Human Services Association
06.2021 - Current
Program Supervisor
Home Visitation Program Expansion
01.2019 - 05.2021
Project Coordinator
CHOEUR & RRTP/LIFE
01.2017 - 01.2019
Enrollment Specialist & Interim Program Coordinator
Office on Aging Supervising OA II - Home Delivered Meals Program & Call Center at County of Riverside CountyOffice on Aging Supervising OA II - Home Delivered Meals Program & Call Center at County of Riverside County