Juan Jose Orantes

• Directed sales strategy for Brookshire Hyundai showroom and online leads, enhancing lead conversion.
• Led Hyundai sales team with daily coaching and scheduling, providing floor support to maximize sales opportunities.
• Prior starting Brookshire Hyundai ranked bottom of regional rankings now top 4 Hyundai in the city of Houston

Managed CRM follow-up for showroom guests and online inquiries, ensuring timely communication and engagement.

• Reviewed desking, pricing, and lease structures for customer proposals.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
• Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
• Managed customer relations issues, enabling quick resolutions that enhanced client satisfaction.
• Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
• Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Mentored junior staff members, fostering professional growth and development within the organization''s talent pool.
• Resolved issues for high-profile customers, maintaining relationships and boosting return customer rate.

• Increased sales revenue by implementing effective marketing strategies and promotional campaigns for new and used vehicles.
• Collaborated with finance and insurance departments to create tailored financing options that addressed customer needs and enhanced dealership profitability.
• Implemented targeted marketing strategies and promotional campaigns that elevated sales revenue for new and used vehicles.
• Managed inventory levels to optimize availability of new and used vehicles, reducing aging stock and improving turnover.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.

• Coordinated recruiting, interviewing, and hiring processes for new department employees, enhancing team capabilities.
• Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
• Established strong relationships with banking partners to facilitate access to essential funding channels.
• Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
• Cultivated relationships with banking partners to secure access to essential funding channels.

Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

• Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
• Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
• Collaborated with sales managers to develop strategies addressing financial obstacles in vehicle negotiations, improving negotiation outcomes.
• Streamlined loan approval processes, enhancing customer experience and reducing turnaround times.
• Negotiated with lenders for approvals on challenging credit profiles, increasing customer base.

• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
• Boosted sales by providing tailored product advice and promoting complementary items.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Qualified potential customer leads through targeted outreach.
• Strengthened dealership reputation by consistently delivering outstanding customer service and cultivating long-term client relationships.
• Organized test drives for interested customers, providing an opportunity for hands-on evaluation of vehicles.