Juan Jose Ruiz
Chicago,IL
Summary
With a proven track record at CINTAS, I excel in coaching and mentoring, backed by strong leadership and in-depth route knowledge. I've spearheaded the development of standardized training, significantly enhancing route efficiency and customer satisfaction. My expertise in data analysis and continuous improvement has consistently driven operational excellence.
Overview
10
10
years of professional experience
Work History
Certified Route Trainer
CINTAS, Professional Uniform And Facility Services
Bedford Park, IL
12.2022 - Current
- Assisted in the development of a standardized training curriculum for all route drivers, ensuring consistent skill levels across the team.
- Served as a mentor for newly hired drivers, offering guidance during their initial orientation periods.
- Coordinated with other trainers to share best practices and continuously improve the quality of instruction provided to drivers.
- Developed strong relationships with customers by addressing concerns promptly and professionally during site visits.
- Improved overall efficiency of delivery routes by analyzing data and identifying areas for optimization.
Single Man Uniform Route
CINTAS, Professional Uniform And Facility Services
Bedford Park, IL
06.2015 - 12.2022
- Reduced uniform replacement costs by conducting thorough inspection and repair of damaged items.
- Streamlined uniform processing by implementing an effective tracking system.
- Coordinated closely with laundry services for efficient pick-up and drop-off schedules.
- Addressed employee concerns related to uniforms promptly, fostering a positive work environment.
- Maintained accurate records of uniform issuance and returns for accountability purposes.
Facility Service Route
CINTAS, Professional Uniform And Facility Services
Bedford Park, IL
06.2014 - 06.2015
- Ensured compliance with local regulations by conducting routine inspections of fire safety equipment and other mandatory systems.
- Assisted in budget management by monitoring expenses related to facility maintenance and repairs.
- Utilized problem-solving skills to troubleshoot complex issues related to facilities operation, resolving them quickly and effectively.
- Reduced energy consumption by implementing energy-efficient practices throughout the facility.
- Improved facility efficiency by implementing streamlined maintenance schedules and procedures.
- Maintained cleanliness and organization within the facility, contributing to a positive work environment for staff members.
Skills
- Strong leadership abilities
- Patience and Empathy
- Coaching and Mentoring
- Time management mastery
- Continuous Improvement Mindset
- In-Depth Route Knowledge
- Performance Evaluation Proficiency
- Data Analysis Capabilities
- Sales Training
- Training delivery
Languages
Spanish
Native or Bilingual
Timeline
Certified Route Trainer
CINTAS, Professional Uniform And Facility Services
12.2022 - Current
Single Man Uniform Route
CINTAS, Professional Uniform And Facility Services
06.2015 - 12.2022
Facility Service Route
CINTAS, Professional Uniform And Facility Services
06.2014 - 06.2015