JUAN M ABASCAL
MISSION VIEJO,CA
Summary
Proven leader in operations management and staff development, with a track record of enhancing customer satisfaction and profitability at SEA COUNTRY TOWING & RECOVERY INC. and HOME DISCOUNT. Expert in streamlining operations and fostering high-performing teams, achieving significant improvements in efficiency and sales through innovative strategies.
Overview
34
34
years of professional experience
Work History
General Manager of Operations
SEA COUNTRY TOWING & RECOVERY INC.
02.2002 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
GENERAL MANAGER/Store Owner
HOME DISCOUNT
02.1991 - 12.2001
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Education
Associate of Science - BUSSINES
BUSSINES SCHOOL
MADRID, SPAIN06-1983
High School Diploma -
SAN GABRIEL CATHOLIC SCHOOL
MADRID, SPAIN06-1980
Skills
- Operations management
- Staff development
- Logistics management
Languages
English
Full Professional
Persian
Full Professional
Spanish
Native or Bilingual
Timeline
General Manager of Operations
SEA COUNTRY TOWING & RECOVERY INC.
02.2002 - Current
GENERAL MANAGER/Store Owner
HOME DISCOUNT
02.1991 - 12.2001
Associate of Science - BUSSINES
BUSSINES SCHOOL
High School Diploma -
SAN GABRIEL CATHOLIC SCHOOL
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