Juan Manuel Dominguez Aguirre
Katy,TX
Summary
Achieved significant customer satisfaction and sales growth at Cebu Work Boots by leveraging expert client relations and strategy development skills. Excelled in building strong relationships and identifying upselling opportunities, resulting in enhanced loyalty and revenue streams. Specialized in personalized service, demonstrating key relationship management and technical support prowess.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Agent
Cebu Work Boots
09.2015 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Education
Bachelor of Science - Marketing
Universidad Autónoma De Coahuila
Torreon, Coahuila Mexico12.1999
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Key relationship management
- Strategy Development
Accomplishments
- Collaborated with team of 10 persons in the development of grew territory.
Certification
- CSP - Certified Sales Professional
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent
Cebu Work Boots
09.2015 - Current
Bachelor of Science - Marketing
Universidad Autónoma De Coahuila