JUAN MANUEL FONT
Pittsburgh,PA
Summary
My name is Juan; I’m a 28 year old Argentinian-Italian citizen, living in Pittsburgh under the J-1 visa.
My career path includes many diverse experiences within supply chain companies, specifically: logistic, administration and commerce departments. My background in this industry has helped shape me into the determined and results-oriented person I am today.
What sets me apart is my ability to plan and adapt to changes. I consider myself a problem solver by anticipating every possible scenario and by exhausting all available resources when the situation requires.
Since I won't be able to be granted another work permit in the US, is because of this that I'm looking for a remote position in Canada.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FREIGHT FORWARDING ANALYST
DSV Air & Sea
02.2023 - 07.2024
- Arrange transportation of freights between intermediate destinations ensuring compliance with international trade regulations and customs requirements.
- Tracking and monitoring shipments to ensure on-time delivery while reporting back to clients.
- Collaborated with teams to identify opportunities for process improvement and increased efficiency.
- Supervising staff members tasked with planning, purchasing and customer service duties.
- Billing and auditing invoices to ensure accuracy and compliance with financial policies and procedures.
- Updating client rates charts and quote elaboration for global accounts and third party customers.
CUSTOMER SERVICE SPECIALIST, OCEAN IMPORT
DSV Air & Sea
09.2021 - 01.2023
- Follow up and document management of maritime shipments.
- Handling and resolution of logistical and commercial issues.
- Reporting and elaboration of KPI metrics.
- Coordination of operational/commercial meetings.
ADMINISTRATIVE ANALYST
LOGIPORT SRL
03.2021 - 01.2023
- Process and update port security documentation.
- Creation and maintenance of the company's data base.
- Manage staff appointments for semester trainings and annual exams.
SUPPLY CHAIN ANALYST
GEFCO
04.2018 - 08.2021
- Coordinate delivery of inbound cargo.
- Analysis and process of national and international transport documentation.
- Negotiate freight rates and contracts with customers and suppliers to ensure maximum profitability.
- Reporting and elaboration of KPIs.
Customer Service Representative
Blueconnect
02.2016 - 02.2018
- Responding to customer requests for products, services and company information.
- Resolving customer complaints with empathy.
- Providing excellent customer care by responding to requests and assisting with product selection.
Education
BACHELOR'S DEGREE - INTERNATIONAL RELATIONS
Interamerican Open University
01.2020
BACHELOR'S DEGREE - INTERNATIONAL RELATIONS
National University of Rosario
01-2020
Skills
- Planning and forecasting
- Effective communicator
- Strong analytical skills
- Project management
- Innovative mindset
- Budget development
Certification
- Certified Associate in Project Management (CAPM) - Project Management Institute (PMI) 2024
- Protection of Ships and Port Facilities (PBIP CODE) -Argentine Naval Prefecture (PNA) 2021
- Certified Agile Project Management (PMI-ACP) - National Technological University (UTN) 2020
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Limited Working
References
- Fabio Klemm, DSV United States, Supervisor, +1 732 610 8928
- Johanna Celi, DSV Argentina, Supervisor, +549 115 801 2230
- Claudio Mazziotta, LOGIPORT SRL, Director, +549 341 209 2033
- Gonzalo Guzman, GEFCO, Supervisor, +549 341 315 6210
Timeline
FREIGHT FORWARDING ANALYST
DSV Air & Sea
02.2023 - 07.2024
CUSTOMER SERVICE SPECIALIST, OCEAN IMPORT
DSV Air & Sea
09.2021 - 01.2023
ADMINISTRATIVE ANALYST
LOGIPORT SRL
03.2021 - 01.2023
SUPPLY CHAIN ANALYST
GEFCO
04.2018 - 08.2021
Customer Service Representative
Blueconnect
02.2016 - 02.2018
- Certified Associate in Project Management (CAPM) - Project Management Institute (PMI) 2024
- Protection of Ships and Port Facilities (PBIP CODE) -Argentine Naval Prefecture (PNA) 2021
- Certified Agile Project Management (PMI-ACP) - National Technological University (UTN) 2020
BACHELOR'S DEGREE - INTERNATIONAL RELATIONS
Interamerican Open University
BACHELOR'S DEGREE - INTERNATIONAL RELATIONS
National University of Rosario
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