Juan Miguel Garcia
Brooklyn
Summary
High-energy, sales-driven business development leader, passionate about people—my team, my business partners, and my customers.
Overview
13
13
years of professional experience
Work History
Operations Manager
Sephora
06.2022 - Current
- Collaborated with the Operations Specialist to enhance store functionality and visual appeal
- Executed and maintained comprehensive cleaning programs, ensuring a consistently clean store environment
- Coordinated fixture and promotional marketing updates, aligning with brand image and company standards
- Managed inventory levels and employed effective inventory management techniques
- Oversaw outbound and inbound shipping processes, maintaining efficient communication with vendors and carriers
- Managed Return to Vendor (RTV) procedures and obsolete product disposal
- Optimized stock room organization, cleanliness, and supplies within budget
- Ensured store compliance with environmental, safety, and maintenance protocols.
General Manager
Sears Holdings Corp
01.2016 - 03.2021
- Led store to profitability within the first year as GM through new initiatives
- Recruited, trained, and developed 120 employees, including management staff
- Built a highly-engaged team achieving success in store KPIs
- Liaised with the marketing team for in-store events and promotions
- Managed company loyalty program registrations to drive revenue
- Analyzed and reported on store performance metrics
- Actively engaged with customers and employees to enhance satisfaction.
Digital Market Leader
Sears Holdings Corp
08.2013 - 01.2016
- Supported eight NYC Sears stores in implementing digital initiatives
- Trained and coached sales staff on new digital programs
- Analyzed and reported on program implementation success.
Assistant Store Manager - Operations
Sears Holdings Corp
08.2010 - 08.2013
- Implemented operational workflow improvements for increased efficiency
- Introduced eco-friendly initiatives to reduce waste disposal costs
- Mastered inventory control methodologies for optimized stock levels
- Directed comprehensive facilities management.
Education
Bachelor of Arts - International Relations, Political Science
Michigan State University
Skills
- Financial Reporting
- Spanish Language/ Translation
- Analytics Presentations
- Team building, recruiting, and training
- P&L Management
- Planning and Organization
- Team Leadership
- Communication
Timeline
Operations Manager
Sephora
06.2022 - Current
General Manager
Sears Holdings Corp
01.2016 - 03.2021
Digital Market Leader
Sears Holdings Corp
08.2013 - 01.2016
Assistant Store Manager - Operations
Sears Holdings Corp
08.2010 - 08.2013
Bachelor of Arts - International Relations, Political Science
Michigan State University
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