Juan Pablo Gonzalez Joya
Arlington,VA
Summary
Versatile and disciplined, with a proven track record in warehouse efficiency and customer satisfaction at Home Depot. Excelled in packaging, labeling, and maintaining safety standards, while enhancing team dynamics through exceptional service skills. Achieved significant improvements in order processing times, demonstrating strong organizational and interpersonal abilities.
Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Home Depot
11.2023 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 65 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
SERVER
HOST
06.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Morning Stocker
ALDI
05.2023 - 10.2023
- Promoted a positive shopping experience for customers through efficient stocking practices that minimized disruption during peak hours.
- Proactively addressed potential out-of-stock situations by communicating low inventory levels to supervisors for quick resolution.
- Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals.
- Reduced customer wait times by promptly responding to inquiries and providing accurate product information.
- Supported sales efforts by ensuring shelves were fully stocked, visually appealing, and ready for customers upon store opening.
- Demonstrated flexibility in adapting to changing workloads, effectively prioritizing tasks and adjusting as necessary to meet store needs.
Electrician Helper
ECOPETROL
02.2022 - 01.2023
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
Electrician Helper
PUBLIC COMPANIES OF MEDELLIN
03.2020 - 02.2021
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
Warehouse Stocker
EXITO COLOMBIA
01.2019 - 12.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
Education
Associate of Science - ELECTRONIC TECHNOLOGY
SERVICIO NACIONAL DE APRENDIZAJE
SANTANDER - COLOMBIA10-2022
High School Diploma -
ESCUELA NORMAL SUPERIOR DE CHARALA
SANTANDER-COLOMBIA11-2018
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Warehouse safety
- Native spanish fluency
- Customer service and care
- Excellent customer service skills
- Cash handling
- Professional appearance
- Hospitality service expertise
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Home Depot
11.2023 - 09.2024
SERVER
HOST
06.2023 - 11.2023
Morning Stocker
ALDI
05.2023 - 10.2023
Electrician Helper
ECOPETROL
02.2022 - 01.2023
Electrician Helper
PUBLIC COMPANIES OF MEDELLIN
03.2020 - 02.2021
Warehouse Stocker
EXITO COLOMBIA
01.2019 - 12.2019
Associate of Science - ELECTRONIC TECHNOLOGY
SERVICIO NACIONAL DE APRENDIZAJE
High School Diploma -
ESCUELA NORMAL SUPERIOR DE CHARALA
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